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1 Cards in this Set
- Front
- Back
Define the SPIKES approach to delivering bad news
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S - get the Setting right
P - determine what the patient Perceives about their illness I - ask for an Invitation to share the news K - give the patient Knowledge about the news E - Explore the patients Emotions and Empathize (identify the emotion, identify the source of the emotion, respond in a way that shows you have made the connection AND E-V-E: explore, validate and empathize) S - Strategy and Summary - make a plan and summarize it to patient |