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5 Cards in this Set
- Front
- Back
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Which of the following is not a step in the basic troubleshooting process?
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Respect client property
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Where should you go to get a complete list of problem symptoms?
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Question The User
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Which of the following should you find out when questioning the user?
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Recent Changes To The Computer
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When making configuration changes during the troubleshooting process, what practices should be followed? Choose all that apply.
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Apply one configuration change at a time
Back up any settings or files that you need to change |
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When looking for information related to the problem, which of the following is not considered to be a good source?
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Competitive knowledge base
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