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60 Cards in this Set

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  • Back
  • 3rd side (hint)
Process of human beings responding to the symbolic behavior of other persons
used to represent things, processes, ideas, or events in ways that make communication possible
Intrapersonal communication
communicating with oneself
two persons interacting
dyadic communication
communication between two people
interpersonal communication
same as dyadic interaction but maybe with more people
Small group communication
2 or more people interacting/communicating
Public communication
group becomes too large for all members to contribute to the conversation only a few people speak for all
Mass communication
messages that are transmitted at large, wide spread, through the media,etc. No response back
Linear communication model
one-way event, message flows from sender to reciever
sender encodes
ideas and feelings by a message
how a message is given for example: speech, writing
receiver decodes
listens to or decodes message
any forces that interfere with effective communication
fields of experience that help them understand others' behaviors
Transaction communication model
simultaneous sending and receiving of messages in an ongoing, ireversible process
response of a receiver to a sender's message
communication competence
ability to maintain a relationship on terms acceptable to all parties
intgeraction in which participants interact smoothly, high satisfaction doesn't need to understand eachother well
personal stories that we create to make sense of our personal world
self-serving bias
tendancy to interpret and explain information in a way that casts the perceivver in the most favorable manner
compassion for another perosn's predicament
perception checking
method to check accuracy of interpretations, including a description of the sense data, 2 possible interpretations, and a request for confirmation of the interpretations
set of relatively stable perceptions that each of holds about ourselves
our evaluations of self-worth
reflected appraisal
theory that a person's self-concept matches the way the person believes others regard him or her
significant others
peole whose opinions we especially value
relatively consitent set of traits people exhibit across a variety of situations
self-fulfilling prophecy
person's expectation of an outcome makes the outcome more likely to occur than would otherwise have been true
impression management
communication strategies people use to influence how others view them
perceived self
reflection of self-concept, person you believe to be in moments of honest self examination
presenting self
public image-the way we want to appear to others
presenting self
describe the verbal and noonverbal ways we act to maintain our own presenting image and the images of others
a collection of symbols governed by rules and used to convey messages between individuals
arbitrary constructions that represent a communicator's thoughts
Phonological rules
govern how words sound when pronounced
syntatic rules
govern the structure of language, way symbols can be rearranged
semantic rules
meaning of specific words
pragmatic rules
final type of rules that governs how we use language
linguistic accomodation when 2 or more people feel equally positive about one another
speaking in a way that emphasizes their differences from others
equivocal words
words that have more than one correct meaning
relative words
words that are comparable
language used by a group of people whose members belong to a similar co-culture or other group
vocabulary as a shorthand by people with common backgrounds/experiences
abstraction ladder
a range of more- to less- abstract terms describing an event or object
abstract language
language lacks specificty or does not refer to observable behavior or other sensory data
behavioral description
down abstract ladder to identify specific/observable phenomeno that's discussed
factual statements
claims that can be verified as true or false
opinion statements
based on the speaker's belief
inferential statements
conclusions arrived at from an interpretation of evidence
he was daydreaming when he hit the lamppost
emotive language
contains words that sound as if they're describing something when they are really announcing the speaker's attitude toward something
words substituted for a more pleasant more direct but potentially less pleasant one
restroom instead of toilet
vague statement that can be interpreted in more than one way
Low-context cultures
use languages to express thoughts fellings, and ideas as clearly as logically as possible
high-context cultures
value language as a way to maintain social harmony
linguistic determinism
language shapes and reflects worldview of culture
Whorf-Sapir hypothesis
structure of a language shapes the worldview of its users
linguistic relativism
language exerts a strong influence on perceptions of the people who use it