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13 Cards in this Set
- Front
- Back
marketing research
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process of defining a marketing problem and opportunity, systematically collecting and analyzing info, and recommending actions
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decision
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conscious choice from among two or more alternatives
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5-step marketing research approach
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1. define the problem
2. develop the research plan 3. collect relevant info by specifying 4. develop findings 5. take marketing actions |
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measures of success
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criteria/standards used in evaluating proposed solutions to a problem
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constraints
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restrictions placed on potential solutions to a problem
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sampling
probability nonprobability |
selecting representative elements from a population
using precise rules to select the sample such that each element of the pop has a specific known chance of being selected arbitrary judgments to select the sample so that the chance of selecting a particular element may be unknown or 0 |
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statistical inference
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drawing conclusions about a pop from a sample
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data
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facts and figures related to the problem
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secondary data
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already been recorded
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primary data
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newly collected
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questionaire data
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obtained by asking people about their attitudes, awareness, intentions, and behaviors
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information technology
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uses computer and communication system to satisfy and org. needs for data storage, processing, and access
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data mining
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extraction of hidden predictive info from large databases
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