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17 Cards in this Set

  • Front
  • Back

What is Big data?

The process of collecting and analysing large data sets from traditional and digital sources to identify trend patterns that can be used in decision making.

What should digital technology include?


  • E-Commerce: advertising, functionality (app)
  • Big data
  • Data mining

How has there been an exponential growth of big data?

- Retail e-commerce databases (Tesco clubcard)


- User interactions with websites and mobile


- Usage of logistics, transportation systems


- Social media data (algorithms)


- Location data (GPS-generated)


-Scientific data (human genome analysis)



Defining big data with the 3 V's


  1. Volume
  2. Velocity
  3. Variety

Volume


  • Businesses usually lack the ability to interpret its meaning...



Relevance of data can now be recognised, cost of storage lower, analytical software enables business to discover relationships and correlations from arising data.

Velocity

  • Speed at which data recorded increased



Increased usefulness of data, as its kept up to date and are reliable indicators, even in markets with dramatic change.

Variety


  • Opportunity more unstructured info



- Emails


- Qualitative customer feedback


- Social media comments

Uses of big data:

4 main uses reviewed:




- Analysis of operations


- Marketing information


- Improving decision making


- Security issues

Analysis of operations


  • Growing use of computerised machinery



Increased data on performance of business op..




Enables to correct errors in operations more effectively (quality defects, more rapidly).




Priorities established: Speed of production etc..

Marketing information


  • Data from loyalty cards, websites, credit cards, customer feedback



Key factors that influence buying habits, likely reactions to different forms of promotions..




Clues to changes in future buying habits..

Improving decision making


  • Establish new effective ways of using strategies + consequences of decisions made



Minimise impact of weaknesses through recognising successes and failures.




Data may be able to give an answer to why there are these failures, improve decisions.





Security issues


  • Greater threat, more data created



Security breaches in the future being prevented by developed systems

Give some issues of big data

- Data protection legislation prohibits use of data when customer does not agree for it to be shared




- So much data, legal or not?




- Unreliable data, likely to give incorrect analysis

Examples of users and uses of big data..


  1. ONLINE RETAILERS
  2. TRANSPORT SCHEDULING
  3. MORE PERSONALISED MARKETING

Online retailers

- Observe what they buy


- Noting products they look at


- Impact of page layouts on behaviour


- Predict what consumer wants in future




To companies like AMAZON, big data source of competitive advantages.

Transport scheduling

- Analysis of big data SAVES TIME

- Aeroplane arrival times, staff in wrong place at wrong time


- Incorporating localised weather conditions


- Greater accuracy of arrival times




REDUCING IDLE TIME FOR STAFF

More personalised marketing

- Improved observations on consumer behaviour




Matching automatically creates instructions to increase or (run down) inventory levels where availability does not match the anticipated demand.