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3 Cards in this Set
- Front
- Back
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Def |
Process of comparing a companies processes against those of comparable processes in leading organisations to obtain info to help firm identify and implement improvements. |
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Benefits |
More receptive to new ideas Identify problem areas Create opportunities for improvements Instil sense of competitiveness Identifies best practice Improves yield |
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Limitations |
Difficult, expensive and time consuming process High level of commitment Must be an on going process Difficult to find comparable bench partners |
