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40 Cards in this Set
- Front
- Back
What do you call the percentage of interest that a bank will charge when it lends you money?
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interest rate
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What is the name of the room where the top directors of a company meet?
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boardroom
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What do you call an expert who gives you advice about how to manage your company better?
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management consultant
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What do you call the set of accounts which show a company´s profits and losses?
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profit-and-loss account
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What do you call the process when companies start competing by trying to offer their products at lower and lower prices than their competitors?
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price war
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What is the name of the telephone service which companies sometimes offer to customers who need help with a product or service?
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customer helpline
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What is the name of the activity or skill by which you use your time most effectively?
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time management
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What would you call the person in charge of sales in a company?
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sales manager / sales director
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What do you call a small booklet which contains blank cheques?
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cheque book
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What do you call the department responsible for employing, training and looking after employees?
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human resources / personnel department
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What do you call the instructions for operating a machine?
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operating instructions
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What do you call the process by which you deal with disasters or crises which affect your company?
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crisis management
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What do you call costs which don´t change
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fixed costs
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What do you call the amounts of money (cash) going in and out of a company?
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casflow
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What do you call the person in charge of the way a company operates, often also known as the CEO or chief executive officer?
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managing director
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What do you call a prediction of sales for a particular period?
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sales forecast
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What would you call a letter you might write resigning from a job?
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resignation letter / letter of resignation
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What compound noun would you use for when an employee´s salary goes up?
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pay / wage rise / salary/wage increase
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What compound noun can be used for when a price is lowered?
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price cut/reduction
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What phrase describes the total value of a brand?
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brand equity/value
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What do you call the person who manages a bank?
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bank manager
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What do you call the process of studying the market?
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market research
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What phrase means ´how well consumers know your brand´?
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brand awareness
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What do you call the interview someone leaving a company has with a senior manager?
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exit interview
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What do you call the time you have to rest in the middle of the morning with a cup of coffee?
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coffee break
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What do you call a party you might have with the people from the office?
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office party
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What do you call the process by which a new product is launched onto the market?
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product launch
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What do marketing people call a shop (a place where products reach consumer)?
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retail outlet
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What do you call a complaint from a dissatisfied customer?
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customer complaint
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What title is often given to the person in charge of production in a manufacturing company?
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production/operations manager
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What do you call a very profitable part of a business which produces plenty of cash for the company?
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cash cow
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What do you call people who own shares in your company?
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shareholders
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What do you call the place where stocks and shares are bought and sold?
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stock market / stock exchange
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What would you call a meeting where members of a team talk about things?
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team meeting
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What do you call a bonus which is given at the end of the year?
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end-of-year-bonus / Christmas bonus
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What do you call a set of different products produces by a company?
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product range
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What do you call the difference between the price a company sells a product at and the cost of procuring the product?
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profit margin
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What do you call a message using the text which is sent using a mobile phone?
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text message
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What do you call the money which is allocated to be spent on marketing during a particular period?
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marketing budget
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What do you call the desk where the receptionist sits?
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reception desk
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