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40 Cards in this Set

  • Front
  • Back
What do you call the percentage of interest that a bank will charge when it lends you money?
interest rate
What is the name of the room where the top directors of a company meet?
boardroom
What do you call an expert who gives you advice about how to manage your company better?
management consultant
What do you call the set of accounts which show a company´s profits and losses?
profit-and-loss account
What do you call the process when companies start competing by trying to offer their products at lower and lower prices than their competitors?
price war
What is the name of the telephone service which companies sometimes offer to customers who need help with a product or service?
customer helpline
What is the name of the activity or skill by which you use your time most effectively?
time management
What would you call the person in charge of sales in a company?
sales manager / sales director
What do you call a small booklet which contains blank cheques?
cheque book
What do you call the department responsible for employing, training and looking after employees?
human resources / personnel department
What do you call the instructions for operating a machine?
operating instructions
What do you call the process by which you deal with disasters or crises which affect your company?
crisis management
What do you call costs which don´t change
fixed costs
What do you call the amounts of money (cash) going in and out of a company?
casflow
What do you call the person in charge of the way a company operates, often also known as the CEO or chief executive officer?
managing director
What do you call a prediction of sales for a particular period?
sales forecast
What would you call a letter you might write resigning from a job?
resignation letter / letter of resignation
What compound noun would you use for when an employee´s salary goes up?
pay / wage rise / salary/wage increase
What compound noun can be used for when a price is lowered?
price cut/reduction
What phrase describes the total value of a brand?
brand equity/value
What do you call the person who manages a bank?
bank manager
What do you call the process of studying the market?
market research
What phrase means ´how well consumers know your brand´?
brand awareness
What do you call the interview someone leaving a company has with a senior manager?
exit interview
What do you call the time you have to rest in the middle of the morning with a cup of coffee?
coffee break
What do you call a party you might have with the people from the office?
office party
What do you call the process by which a new product is launched onto the market?
product launch
What do marketing people call a shop (a place where products reach consumer)?
retail outlet
What do you call a complaint from a dissatisfied customer?
customer complaint
What title is often given to the person in charge of production in a manufacturing company?
production/operations manager
What do you call a very profitable part of a business which produces plenty of cash for the company?
cash cow
What do you call people who own shares in your company?
shareholders
What do you call the place where stocks and shares are bought and sold?
stock market / stock exchange
What would you call a meeting where members of a team talk about things?
team meeting
What do you call a bonus which is given at the end of the year?
end-of-year-bonus / Christmas bonus
What do you call a set of different products produces by a company?
product range
What do you call the difference between the price a company sells a product at and the cost of procuring the product?
profit margin
What do you call a message using the text which is sent using a mobile phone?
text message
What do you call the money which is allocated to be spent on marketing during a particular period?
marketing budget
What do you call the desk where the receptionist sits?
reception desk