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49 Cards in this Set

  • Front
  • Back

Global Enterprise

Internet creates a borderless global environment with enormous opportunity for low cost communication and exchange with all parties involved in international business



Managing a global EA includes not only technology issues but political and cultural considerations.

Enterprise Architect

Is a person grounded in technology, fluent in business, a patient diplomat and provides the important bridge between IT and the business.

Enterprise Architecture

Includes the plans for how an organization will build, deploy, use and share its data processes and IT assets

Top International Telecommunication Issues

1) Network - improving the operational efficiency of networks


Dealing with different networks


Controlling data communication security


2) Regulatory Issues


- transborder data flow


- International telecomminications regulations


- politics


3) Technology and Country-Oriented Issues


- managing network infrastructure across countries


- international integration of technologies


- reconciling national differences


- dealing with international tariff structures


Three Basic Enterprise Architectures

Data Architecture - back up, disaster recovery, security



Infrastructure Architecture - flexibility, scalability, reliability, availability, performance



Application Architecture - web services, open systems

Data Architecture

Identifies where and how important data, like customer records are maintained and secured

Infrastructure Architecture

Includes the hardware, software, and telecommunications equipment that when combined provide the underlying foundation to support the organizations goals.

Application Architecture

determines how applications integrate and relate to each other

Data Architecture -Back up

an exact copy of a system's information

Data Architecture: Disaster Recovery

the ability to get a system up and running in the event of a system crash or failure and includes restoring the information backup


- mind the EA


- monitor the quality of computer networks that provide data on power suppliers and demand


- make sure the networks can be restored quickly in the case of downtime


- set up disaster recovery plans


- provide adequate staff training, including verbal communication protocols so that opearators are aware of any IT related problems

Disaster Recovery plan

a detailed process for recovering information or an IT system in case of a disaster such as fire or flood

Disaster Recovery cost curve

charts the cost of the unavailablity of informaion and technology, and the cost of recovering from a disaster over time



opitmal disaster plan is where the 2 lines intersect

Hot Site

a separate, fully equiped facility that the company moves into after a disaster

Cold Site

a separate facility lacking computer equipment where employees can move after a disaster

Business Continuity Planning

Is a plan for how an organization will recover and restore partially or completely interrupted critical functions within a predetermined time after a disaster or extended disruption.`

5 key pieces to the BCP - 1 Governance

establishes a governance structure in the form of committees that make sure control is established during a diaster

5 key pieces to the BCP - 2 Impact Analysis

that identifies an organizations goals and critical services of products; ranks the order of priority of services or products for continuous delivery or rapid recovery; and identifies internal and external impacts of disruptions

5 key pieces to the BCP - 3 Plans

Plans, measures and arrangements required for business continuity

5 key pieces to the BCP - 4 Procedures

Readiness procedures that allow for the training of staff about the BCP and also outlines the exercises staff undertake during training

5 key pieces to the BCP - 5 Quality Assurance

Quality Assurance techniques that assess the plan's accuracy, relevance and effectiveness and uncover which parts of the plan require improvement

Key Elements when incident occurs

the response itself -communications management, operations managment


followed by crictical services as identified by the BCP. then restoration and recovery of normal business operations.

Security

preventing unauthorized access, copying, deletion and modification of data ensuring continuity of operations and managing of user access

Managing User access

preventing unauthorized access to the information system and it's data. Weakest link in securing IS

Anti-virus software and patches

applications that prevent hackers, spammers and other malcontents from entering the network. Constantly updated and changed.

Infrastructure Architecture - components

Flexibility


Scalability


Reliability


Availability


Performance

Flexibility

systems must be flexible enough to meet all types of change

Scalability

refers to how well a system can adapt to increased demands

Capacity Planning

determines the future IT infrastructure requirements for new equipment and additional network capacity. - ensures the IT infrastructure is scalable

Reliability

ensures that all systems are functioning correctly and providing accurate information. Another term for accuracy

Availability

(an efficiency IT metric) addresses when systems can be accessed by users.

High Availability

Refers to a system or component that is continuously operational for a desirable length of time

Performance

measures how quickly a system performs a certain process or transaction ( in effiency IT metrics of both speed and throughput)

Application Architecture - components

WebServices


Open Systems

Web Services

Contain a repertoire of Web based data and procedural resources that use shared protocols and standards permitting different applications to share data and services


Interoperability

the capability of two or more computer systems to share data and resources, even though they are made by different manufacturers.

Events

The ears and eyes of the business expressed in technology. They detect threats and opportunities and alert those who can act on the information


monitor information systems

Services

Software products more than coding projects. Must appeal to a broad audience, and they need to be able to be reusable if they are going to have an impact on productivity



ex credit check - valuable to business processes

Open Systems

Is a broad, general term that describes non-proprietary IT hardware and software made available by the standards and procedures by which their products work, making it easier to integrate them.



Allows for data sharing

Open source

Refers to any programs whose source code is made available for use or modification as users or other developers see fit.


Architecture Trends

Service-oriented architecture (SOA)


Virtualization


Grid Computing


Cloud computing


Service-Oriented Architecture

Is a business driven IT architectural approach that supports integrating a business as linked,repeatable tasks or services.



assures IT systems can adapt quickly, easily, and economically to support rapidly changing business needs



cannot be purchased - an approach.

SOA business benefits

Services


interoperability


loose coupling

SOA services

Begins with a service such as a simple business task for example checking a potential customer's credit rating when opening a new account.



Business tasks simplified by SOA services which provide technology

Extensible Markup Language

Most web services are based on this language. It it a markup language for documents containing structured information.

Loose Coupling

Is the capability of services to be joined on demand to create composite services or disassembled just as easily into their functional components.

Virtualization

Is a framework of dividing the resources of computer into mulitple execution environments.


a way of increasing physical resources to maximize the investment in hardware.

System virtualization

is the ability to present the resources of a single computer as if it is a collection of separate computers (virtual machine) each with it's own virtual CPUs network interfaces, storage and operating system

Grid Computing

is an aggregation of geographically dispersed computing storage, and network resources, coordinated to deliver improved performance, higher quality of service , better usage and easier access to data.


enables the virtualization of distributed computing and data resources such as processing

Cloud Computing

is a form of client/server computing operating over the internet where the term "cloud" is used as a metaphor for the term internet.


Clients are "thin" consisting of just interface software, such as a web browser and servers house the actual applications and data.