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144 Cards in this Set

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When was the NCO support channel formally recognized?
20 DEC 1976
What is a Sergeant's business?
To train and lead soldiers.
What is a Sergeant?
A leader.
Explain the Chain of Command...
The succession of commanders, superior to subordinates, through which command is exercised.
Define resposibility...
Resposibility is being accountable for what yo do.
How does the Chain of Command, support the NCO support channel?
By legally punishing those who challenge a Sergeant's authority.
Define Duty...
Duty is a legal or moral obligation to do what should be done without being told to do it.
What is the role of the CSM?
Senior enlisted advisor to the Battalion Commander.
How does a Commander exercise command?
Through subordinate commanders.
When was the position of Sergeant Major of the Army established?
04 JULY 1966
Is the CSM in the chain of command?
NO, BUT he supervises the NCO support channel.
What are key elements of command?
Authority and resposibility.
What is the NCO support channel?
It is the channel of communication, that reinforces the Chain of Command.
What must a Sergeant have, in order to accomplish Sergeant's Business?
The Skill, Ability and Leadership to train Soldiers for combat and lead them into combat.
Who is the only member of BOTH, your chain of command and your NCO support channel?
Your first line supervisor, section, squad or team leader.
What does FM 6-22 cover?
Army Leadership. (Competent, Confident and Agile)
What does FM 7-0 cover?
Training the force.
Define Leadership...
Leadership is influencing people; by providing Purpose, Direction and Motivation; While operating to accomplish the mission and Improving the Organization.
What is Purpose?
Purpose gives subordiates the REASON to act in order to achieve a desired outcome.
What is Direction?
Providing clear direction involves COMMUNICATING how to ACCOMPLISH the MISSION: prioritizing tasks, assigning resposibility for completion, and ensuring subordinates understand the standards.
What is Motivation?
Motivation supplies the WILL to do what is necessary to accomplish the mission.
Describe the BE, KNOW and DO...
Army leadership begins with what the leader must BE; the values and attributes that shape a leader's character. Youfr skills are those things you KNOW how to do; your competence in evrything frm the technical side of your job, to the people skills a leader requires. But Character and knowledge, while absolutly necessary, are not enough. You cannot be effective, you cannot be a leader, until you APPLY what you know; Until you act and DO what you must.
What are the 3 principal ways that leaders can develop others through which they provide knowledge and feedback?
1. Counseling
2. Coaching
3. Mentoring
A leader's effectivness is dramatically enhanced by understanding and developing what areas (skills)?
1. Military Bearing
2. Physical Fitness
3. Confidence
4. Resilience
What is Military Bearing?
Projecting a commanding presence, a professional image of authority.
What is Physical Fitness?
Having sound health, strength, and endurance; which sustain emotional haelth and conceptual abilities under prolonged stress.
What is Confidence?
Projecting self-confidence and certainty of the unit's ability to succeed in whatever it does; the ability to demonstrate composure and outward calm through a steady control over emotion.
What is resilience?
Showing a tendecy to recover quickly from setbacks; shock, injuries, adversity and stress while maintaining a mission and organizational focus.
What are the 3 core domains that shape the critical learning experiences, throughout Soldiers' and leaders' careers?
1. Institutional training
2. Training, education, and job experience gained during opperational assignments
3. Self-development
What are leader actions?
1. Influencing- getting people to do what is necessary
2. Operating- the actions taken to influence others to accomplish the missions and to set the stage for future opperations.
3. Improving- capturing and acting on important lessons of on-going and completed projects and missions
What is Physical Fitness?
Having sound health, strength, and endurance; which sustain emotional haelth and conceptual abilities under prolonged stress.
What is Confidence?
Projecting self-confidence and certainty of the unit's ability to succeed in whatever it does; the ability to demonstrate composure and outward calm through a steady control over emotion.
What is resilience?
Showing a tendecy to recover quickly from setbacks; shock, injuries, adversity and stress while maintaining a mission and organizational focus.
What are the 3 core domains that shape the critical learning experiences, throughout Soldiers' and leaders' careers?
1. Institutional training
2. Training, education, and job experience gained during opperational assignments
3. Self-development
What are leader actions?
1. Influencing- getting people to do what is necessary
2. Operating- the actions taken to influence others to accomplish the missions and to set the stage for future opperations.
3. Improving- capturing and acting on important lessons of on-going and completed projects and missions
What are the 3 levels of leadership?
1. Direct- direct leadership is face to face, first-line leadership
2. Organizational- organizational leaders influence sereral hundred to several thousand people. They do this indirectly, generally through more levels of subordinates than do direct leaders.
3. Stategic- strategic leaders include military and DA civillian leaders at the major command through the Dept. of Defense levels. Stategic leaders are responsible for large organizations and influence several thousand to hundreds of thousands of people.
What are the Army Values?
-LOYALTY
-DUTY
-RESPECT
-Selfless Serice
-HONOR
-INTEGRITY
-Personal Courage
Attributes of an Army leader can best be defined by what an Army leader is. What are the attributes of anArmy leader?
1. A leader of Character
2. A leader with Presence
3. A leader with Intellectual Capacity
ore leader competencies are what an Army leader does. What are the core leader competencies?
1. An Army leader LEADS
2. An Army leader DEVELOPES
3. An Army leader ACHIEVES
Why must leaders introduce stress into training?
Using scenarios that closly resemble the stresses and effects of the real battlefield is essential to victaory and survival in combat.
What are intended and unintended consequences?
-Intended consequences are the anticipated results of a leader's decisions and actions.
-Unintended consequences arise from unplanned events that affect the organization or accomplishment of the mission.
What is Communication?
A process of providing information.
Name the 2 barriers of communication...
1. Physical
2. Psychological
Name some Physical barriers of communication...
1. Noise of battle
2. Distance
What is Counseling?
Counseling is the process used by leaders to review with a subordinate, the subordinate's demonstrated performance and potential.
What are 3 major catagories of Developmental Counseling?
1. Event counseling
2. Performance counseling
3. Professional Growth counseling
Character is essential to successful leadership. What are the 3 major factors that determine a leader's character?
1. Army Values
2. Empathy
3. Warrior Ethos
What are the 7 steps to problem-solving?
1. ID the problem
2. GATHER information
3. DEVELOP criteria
4. GENERATE possible solutions
5. ANALYZE possible solutions
6. COMPARE possible solutions
7. MAKE and implement the DECISION
What is REVERSE Planning?
Reverse planning is a specific technique used to ensure that a concept leads to the intended END state.
To assess subordinates, LEADERS you must...
- OBSERVE and record subordinates' PERFORMANCE in the cre leadership competencies.
- DETEMINE if the performances MEET, EXCEED, or FALL BELOW expected standards
- TELL subordinates what was observed and give an OPPERTUNITY to COMMENT.
- HELP subordinates to DEVELOP an individual development plan(IDP) to IMPROVE performance.
What are the team-building stages?
1. Formation
2. Enrichment
3. Sustainment
Name some things in a unit that affect morale...
- Mess
- Military Justice
- Mail
- Supply
- Billets
What are beliefs?
Belief are derived from up-bring, culture, religeous backgrounds and traditions.
What Field Manual covers counseling?
FM 6-22 Appendix B
What are the characteristis of effective counseling?
1. PURPOSE: clearly define the purpose of the counseling
2. FLEXIBILITY: fit the counseling style to the character of each subordinate and to the relationship desired
3. RESPECT: view subordinates as unique, complex individuals, each with a distinct set of values, beliefs and attitudes.
4. COMMUNICATION: establish open, 2-way communication, using spoken language and non-verbal actions, gestures and body language. Effective counselors listen more than they speak.
5. SUPPORT: encourage subordinates through actions, while guiding them through their problems.
What are the 3 approaches to counseling?
1. DIRECTIVE
2. NON-DIRECTIVE
3. COMBINED
Explain the advantages and disadvantages on DIRECTIVE counseling...
AD's
-Quickest method
-Good for those who need clear, concise direction
-Allows counselors to activly use their experience
DIS'
-Doesn't encourage subordinates to be part of the solution
-Tend to treat symptoms, not problems
-Tends to discourage subordinates from talking freely
-Solution is the counselor's, NOT the subordinate's
Explain the advantages and disadvantages of Non-directive counseling...
AD's
-Encourages maturity
-Encourages open comunication
-Develops personal reposibility.
DIS'
-More time - consuming
-Requires greatest counselor skill.
Explain the advantages and disadvantages of Combined counseling...
AD's
-Moderately quick
-Encourages maturity
-Encourages open communication
-Allows counselors to actively use their experience
DIS'
-May take too much time for some situations.
What are the 3 major catagories of Developmental Counseling?
1. Event Counseling
2. Performance Counseling
3. Professional Growth Counseling
What are some examples of Event Counseling?
1. Instances of superior or substandard performance.
2. Reception and intergration counseling
3. Crisis counseling
4. Referral counseling
5. Promotion counseling
6. Separation counseling
What areas would you cover in a reception and integration counseling?
-Chain of command
-Organizational standards
-Security and safety issues
-NCO support channel
-On and off-duty conduct
-Personnel/personal affairs/initial & special clothing issue
-Organizational history, structure & mission
-Soldier programs within the organization
-Off-limits & danger areas
-Functions & locations of support activities
-On & off-post recreational, educational, cultural and training oppertunities
-Foreign nation or host-nation orientation
-Other areas the individual should be aware of as determined by the leader.
What are the 4 stages of the counseling process?
1. IDENTIFY the need for counseling
2. PREPARE for counseling
3. CONDUCT the counseling
4. FOLLOW UP
What are the steps required to prepare for counseling?
-Select a suitable PLACE
-Schedule the TIME
-NOTIFY the subordinate well in advance
-ORGANIZE information
-OUTLINE the counseling session components
-PLAN the counseling STRATEGY
-ESTABLISH the right ATMOSPERE
-
A counseling session consists of what 4 basic components?
1. OPENING the session
2. DISCUSSING the issues
3. DEVELOPING the PLAN of action
4. RECORDING and CLOSING the session
What is counseling?
Counseling is the process used by leaders to review with a subordinate, the subordinate's demonstrated performance and potential.
How many human needs are there and what are they?
4 Human Needs
1. PHYSICAL
2. SOCIAL
3. SECURITY
4. HIGHER/RELIGIOUS
What is TACT?
Tact is having a keen sense of what to do or say in order to maintain good relations with others and to avoid offense.
What is the objective of counseling?
For 1 person to help another.
What is communications?
Communications is the flow or exchange of information and ideas from 1 person to another.
Faulty communications causes most problems. True or False?
TRUE
Leaders should seek to develop and improve what 3 leader counseling skills?
1. ACTIVE LISTENING
2. RESPONDING
3. QUESTIONING
To ensure that tey understand the message sent to them, the receiver should send what back to the transmitter?
FEEDBACK
What are the qualites of an effective counselor?
-RESPECT for subordinates
-SELF-AWARENESS
-CULTURAL AWARENESS
-EMPATHY
-CREDIBILITY
In communications, your exchange of information has 3 important parts. What are they?
1. MESSAGE
2. CONTENT
3. CONTEXT
Name some good conditions that make for good disapline...
- High performance STANDARDS
- LOYALTY to superiors & subordinates
- Competitive ACTIVITIES
- TOUGH TRAINING
- OPEN channel of COMMUNICATION
What course of action should a superior take when a subordinate has been performing below his/her usual standars?
1. COUNSEL about substandard performance
2. Attempt to DEFINE the problem with the Soldier
3. Afford oppertunity & time to SOLVE THE PROBLEM
4. Make a written STATEMENT of COUNSELING
What are the stresses that influence behavior?
1. HUNGER
2. FATIGUE
3. ILLNESS
4. FEAR
5. ANXIETY
y neglecting the wellfare of your soldiers, you will probably d what?
Lose their RESPECT and LOYALTY.
What form is used for counseling?
DA FORM 4856
When is the DIRECTIVE approach to counseling most likly to be used?
- When time is short
- When te LEADER knows what to do
- When the counseled soldier has limited problem-solving abilities.
Is it a requirement that a leader counsel his/her subordinates?
YES. A leader who neglects to counsel his subordinates is negligent in his performance of duties.
Is performance counseling limited to bad performance?
NO. Counseling may also be used for good performance.
What are some counseling techniques leaders may explore during the NON-DIRECTIVE or COMBINED counseling approaches?
1. Sugesting ALTERNATIVES
2. RECOMMENDING
3. PERSUADING
4. ADVISING
What are some of the techniques a leader may use during the DIRECTIVE approach to counseling?
1. CORRECTIVE TRAINING
2. COMMANDING
What FM covers the duties, resposibilities and authorities of an NCO?
FM 7-22.7
What is resposibility?
Resposibility is being accountable for what you do, or fail to do.
What does individual resposibility make a soldier accountable for?
Their personal conduct.
What is command authority?
The authority leaders have over their soldiers by virtue of rank or assignment. Command authority begins with the President and may be supplemented by law or regulation.
What are the 2 most important responsibilities of a leader?
Mission accomplishment and welfare of the soldiers.
What does Command Responsibility make a soldier accountable for?
Command Responsibility refers to collective or organizational accountability and includes how well the unit performs their missions. The amount of responsibility delegated to you depends on your mission, the position you hold, and your own willingness to accept responsibility.
Where would a soldier fing an NCO's role, in reference to the chain of command?
AR 600-20
The authority of command tha 1 individual exercises over others is acquired as a result of what?
Grade and Assignment
What is an NCO's principal duty and resposibility?
TRAINING.
Name some basic responsibilities of an NCO?
-Maintaining Disapline
-Maintaining Government Property
-Training Soldiers
-Ensuring the Welfare of the Soldiers
-Executing the Mission
What is Authority?
Authority is the legitimate power of a leader to direct those subordinates to him or to take action within the scope of his position.
Every soldier has 2 responsibilities. What are they?
1. Individual resposibilities
2. Command responsibilities
What is Power?
Power is the ABILITY, either physical, mental or moral to have a positive control over the actions of others.
What are the 5 types of POWER?
1. LEGAL
2. REWARD
3. COERCIVE
4. REFERENT
5. EXPERT
What is LEGAL POWER?
The power derived from law and regulation.
What is REWARD POWER?
The power derived from the capacity of the leader to PROVIDE desired REWARDS to a soldier for good performance.
What is COERCIVE POWER?
The power which INFLUENCES a person to perform or behave in a manner contrary to how that person desires to behave at the time.
What is REFERENT (Charismatic) POWER?
The power derived from the leader's PERSONALITY and is effective as a means of INFLUENCING soldiers to the extent that they RESPECT & ADMIRE the leader.
What is EXPERT POWER?
The power derived form the leader's accumulation of KNOWLEDGE, SKILLS & CAPABILITIES.
How do you determine the amount of supervision needed to accomplish a task?
By considering your soldier's Competence, motivation and commitment to perform the task.
To ensure your soldiers understand and are carrying out the task, you should do what?
Supervise the task.
What is GENERAL MILITARY AUTHORITY?
Authority extended to all soldiers to take action and act in the absence of a unit leader or other designated authority. It originates in oaths of office, law, rank structure, traditions and regulations. This broad-based authority also allows leaders to take appropriate corrective actions whenever a member of any ARMED SERVICE, anywhere, commits an act involving a breech of good order or disapline.
What are the 4 fundamental steps in supervising subordinates in the accomplishment of a task?
1. ASSIGN the task
2. SET STANDARDS
3. CHECK PROGRESS
4. DETERMINE if the standards have been met, FOLLOW-UP.
What is SUPERVISION?
Keeping a grasp on the situation and ensuring that plans & polocies are being followed; the ART OF CHECKING without UNDUE HARASSMENT.
What are the 3 different types of duties?
1. SPECIFIED
2. DIRECTED
3. IMPLIED DUTIES
What is a SPECIFIED DUTY?
Those related to jobs and positions. Directives, such as Army Regulations, DA GeneralOrders, the UCMJ, soldier's manuals, Army training and evaluation program (ARTEP) publications and MOS job desciptions specify the duties.
What is a DIRECTIVE DUTY?
Directive duties are not specified as part of a job position or MOS, or other directive. A superior gives them orally or in writting. Directive duties include; CQ, SOG, staff duty, company training NCO, and NBC NCO. Where these duties are not found in the Unit's organizational charts.
What is an IMPLIED DUTY?
Implied duties often support Specified duties, but in some cases may not be related to the MOS job position. These duties may not be written but implied in the instructions. They are duties that improve the quality of the job & help keep the Unit functioning at an optimum level. These duties often depend on individual initiative. Improving the work envirnment & motivate soldiers to perform because they want to, not because they have to.
What Army regulation prescribes the POLICIES for completing evaluation reports that support the Evaluation Reporting System (ERS)?
AR 623-3
What DA PAM prescribes the PROCEDURES for completing evaluation reports that support the Evaluation Reporting SYstem(ERS)?
DA PAM 623-3
What does the Evaluation Reporting System (ERS) identify?
The ERS identifies CO'S & NCO's wo are best qualified for promotion and assignments to positions of higher responsibility. ERS also identifies soldiers sho should be kept on active duty, those who should be retained in grade, and those who should be eliminated.
Under the ERS a soldier is evaluated on performance and potential. In this system, what 3 kinds of evaluations are given?
1. DUTY EVALUATIONS- DA FORM 67-9 OR 2166-8 are used.
2. SCHOOL EVALUATIONS- DA FORM 1059 AND 1059-1 are used.
3. DA EVALUATIONS- SLECTION BOARDS and personal management systems are used for these evaluations. DUTY & SCHOOL evaluations are single time & place and are used to make DA evaluations. DA evaluations cover the entire career of an officer and noncommissioned officer.
DA evaluations focus on an individual soldier's potential. They are judgments on their ability to perform at current & higher grades, they are also made to judge whether an officer or NCO should be retained and given greater resposibility in their present grade. In making DA evaluations, what 3 factors are considered?
1. ARMY REQUIREMENTS FOR LEADERS
2. DUTY PERFORMANCE
3. LEADER QUALIFICATIONS
What is the basic structure of the ERS?
-Allows the rater to give shape & direction to the rated officer or NCO's performance
-Profides a chain of command evaluation of a soldier's performance and potential
-Allows the entire evaluation reporting process to be reviewed
What is the ERS process designed to do?
-Set objectives for the rated soldier that supports the organization's overall achievement of the mission
-Review the rated soldier's objectives, special duties, assigned tasks, or special areas of emphasis & update them to meet current needs
-Promote performance related counseling to develop subordinates & better accomplish the organization's mission
-Evaluate the rated leader's performance
-Assess the rated leader's potential
-Ensure a review of the entire process
-NCO's organizational rating chain use DA FORM 2166-8&2166-8-1
What will a rating chain for an NCO consist of?
- The rated NCO
- The rater
- Senior rater
- Reviewer
What is an NCOER?
Rating chain members use DA FORM 2166-8 to provide DA with performance & potential assessments of each rated NCO.
How many types of NCOERs are there? What are they?
There are 7.
1. Annual
2. Change of rater
3. Relief for cause
4. Complete the record
5. 60 day rater option
6. 60 day senior rater option
7. Temporary duty, special duty or compassionate reassignment.
What is the minimum period of timefor rater qualification?
3 rated months
What is the minimum period of time for Senior rater qualification?
2 months
When will a member of an Allied Force meet Senior rater qualifications?
NEVER
What DA FORM is used for the NCO counseling/checklist record?
DA FORM 2166-8-1
What are some of the uses of an NCOER?
The info in the ERs, the Army's needs and the individual soldier's qualifications will be used together as a basis for such personnel actions as School Selection, Promotion, Assignment, MOS classification, CSM designation, and qualitive management.
What is a rating scheme?
The published rating chain of the NCO's rating officials.
What forms are used for the NCOER?
-DA FORM 2166-8-1 NCO counseling checklist/record
-DA FORM 2166-8, NCO evaluation report
What is the minimum time period before the initial counseling must be done?
Within the first 30 days of the rating period, effective date of lateral appointment to Corperal, or promotion to Sergeant, the rater will conduct the first counseling session with the rated NCO.
The initial counseling is slightly different than future counselings in that it primarily focuses on what areas?
Communicating PERFORMANCE STANDARDS, what is expected during the rating period, Rating chain, complete duty description, values and responsibilities, and explains the standards for success.
Who is the last person to sign the NCOER?
The rated NCO.
Does the NCO's signiture mean the rated NCO approves of the bullets/comments on the NCOER?
NO, it only verifies the accuracy of the administrative data in Part 1, to include non-rated time; the rating officials in part 2, the APFT & height & weight data, and that the rated soldier has seen the completed report.
Are NCOERs required for POWs?
NO
What are the parts of the NCOER?
parts..
1. Administrative data
2. Authentication
3. Duty description
4. Army values/NCO responsibilities
5. Overall performance and potential
What is the minimum period of time for the reviewer?
None, there is no minimum time required.
re handwritten comments allowed on the NCOER?
NO
Will any references be made in an NCOER to an incomplete investigation concerning a soldier?
NO
Rating an NCO's fears, inner feelings, enthusiasm, and overall confidence falls into which values/ NCO resposibility block?
Physical fitness/ Military bearing
Is the use of the 2166-8-1 mandatory for counseling all NCOs in the ranks of CPL through CSM?
Yes
Who receives an NCOER?
All NCOs
What annotation will be made on the NCOER for an NCO's performance as a member of a Court Martial?
None
What NCOER is used upon removal of an NCO from a ratable assignment based on the decision by a member of the NCO's chain of command?
RELIEF-FOR-CAUSE