Army Study Guide 5 Counseling

Front 1

What covers Counseling?

Back 1

ADP 6-22 Appendix B

Front 2

What are some techniques leaders may use during the directive approach to counseling?

Back 2

1. Corrective Training

2. Commanding

Front 3

What are the characteristics of effective counseling?

Back 3

1. Purpose: Clearly define the purpose of the counseling2. Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired3. Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes4. Communication: Establish open, two communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak5. Support: Encourage subordinates through actions while guiding them through their problems

Front 4

What are the 3 approaches to counseling?

Back 4

1. Directive

2. Non-directive

3. Combined

Front 5

Advantages and disadvantages to Directive counseling?

Back 5

Advantages:

1. Quickest method

2. Good for people who need ckear, concise direction

3. Allows counselors to actively use their experience

Disadvantages:

1. Doesn't encourage subordinates to be part of the solution

2. Tends to treat symptoms not problems

3. Discourages subordinates from talking freely

4. Solution is the counselors, not subordinates

Front 6

Advantages and disadvantages of Non-directive counseling?

Back 6

Advantages:

1. Encourages maturity

2. Encourages open communication

3. Develops personal responsibility

Disadvantages:

1. More time consuming

2. Requires greatest counselor skill

Front 7

Advantages and disadvantages of Combined counseling?

Back 7

Advantages:

1. Moderately quick

2. Encourages maturity

3. Encourages open communication

4. Allows counselors to actively use their experience

Disadvantages:

1. May take too much time for some situations

Front 8

Major categories of developmental counseling?

Back 8

1. Event oriented counseling

2. Performance counseling

3. Professional growth counseling

Front 9

Examples of Event counseling?

Back 9

1. Instances of superior or substandard performance

2. Reception and integration

3. Crisis

4. Referral

5. Promotion

6. Separation

Front 10

Areas covered in a reception and integration counseling?

Back 10

1. COC familiarization

2. Organizational standards

3. Security and safety issues

4. NCO support channel

5. On/Off duty conduct

6. Personnel/personal affairs/initial and special clothing issues

7. Organizational history

8. Soldier programs within the organization

9. Off limits and danger areas

10. Functions and locations of support activities

11. On/Off post recreational, educational, cultural and historical opportunities

12. Other areas the individual should be aware of

Front 11

4 stages of the counseling process?

Back 11

1. ID the need for counseling

2. Prepare the counseling

3. Conduct counseling

4. Follow up

Front 12

Steps required to prepare the counseling?

Back 12

1. Suitable place

2. Schedule a time

3. Notify subordinate in advanced

4. Organize info

5. Outline counseling session components

6. Plan your counseling strategy

7. Establish right atmosphere

Front 13

Counseling session consists of what 4 basic components?

Back 13

1. Opening

2. Discussing the issues

3. Developing a plan

4. Recording and closing the session

Front 14

What is counseling?

Back 14

Process to review to the subordinate their demonstrated performance and potential

Front 15

Counseling techniques leaders may use during the Non-directive or combined approach?

Back 15

1. Suggesting alternatives

2. Recommending

3. Persuading

4. Advising

Front 16

How many human needs?

Back 16

4:

1. Physical

2. Social

3. Security

4. Higher (religious)

Front 17

What is tact?

Back 17

What to do or say in order to maintain good relations with others and to avoid offense

Front 18

Objective of counseling?

Back 18

For one person to help another

Front 19

7 steps to problem solving?

Back 19

1. ID the problem

2. Gather info

3. Develop a criteria

4. Generate possible solutions

5. Analyze solutions

6. Compare solutions

7. Implement the decision

Front 20

What is communication?

Back 20

Exchange of information

Front 21

Leaders should seek to improve on what 3 leader counseling skills?

Back 21

1. Active listening

2. Responding

3. Questioning

Front 22

Receiver should send what info back to the transmitter?

Back 22

Feedback

Front 23

Qualities of an effective counselor?

Back 23

1. Respect for the subordinates

2. Self awareness

3. Cultural awareness

4. Empathy

5. Credibility

Front 24

3 parts of exchanging information?

Back 24

1. Message

2. Content

3. Context

Front 25

Good conditions that make for good discipline?

Back 25

1. High performance standards

2. Loyalty to superiors and subordinates

3. Competitive activities

4. Tough training

5. Open channel of communication

Front 26

What COA should a supervisor take when a subordinate has been performing below his/her standard?

Back 26

1. Counsel about the substandard performance

2. Attempt to define the problem

3. Opportunity to solve the problem

4. Make a written statement of counseling

Front 27

Stresses that influence behavior?

Back 27

1. Fear

2. Hunger

3. Illness

4. Anxiety

5. Fatigue

Front 28

By neglecting the welfare of your soldiers, you are likely to do what?

Back 28

Lose the respect of your soldiers and cooperation

Front 29

Form used for counseling?

Back 29

DA Form 4856-E

Front 30

When is directive approach most likely to be used?

Back 30

Time is short....leader knows what to do....when the counseled soldier has limited problem solving abilities