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20 Cards in this Set
- Front
- Back
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Performance Appraisals
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Assessments of employees job performance levels
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Relevance
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The degree to which the rating form includes necessary information
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Criterion deficiency
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The omission of pertinent performance on a rating form
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Criterion contamination
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The inclusion of irrelevant performance criteria on a rating form.
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Performance standards
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The level of performance that an employee is expected to achieve
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Leniency error
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Ratings that are unduly favorable
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Severity error
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Ratings that are unduly unfavorable
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Central tendency error
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Rating employees in the middle of the rating scale when more extreme ratings are warranted
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Halo effect
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Ratings on each scale are influential by the appraiser's overall impression of an employee
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Implicit personality theory
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A rater's personal theory of how different types of people behave in certain situations
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Recency error
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An error that occurs when ratings are heavily influenced by recent events
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Employee comparison systems
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Appraisal instruments that require raters to evaluate employees in relation to other employees
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Simple rankings
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Appraisal instruments that require raters to rank-order their employees from best to worst, according to their job performance
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Paired Comparison
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Appraisal instrument that requires raters to compare each possible pair of employees in terms of their job performance
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Forced distribution
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Appraisal instrument that requires raters to assign a certain percentage of employees to each category of excellence
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Graphic rating scale
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A rating instrument compared of traits anchored by adjectives descriptive of job performance levels
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Behaviorally anchored rating scale
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A rating instrument comprised of traits anchored by job behaviors. Raters select the behavior that best describes the worker's performance level
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Behavior observation scale
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A rating instrument comprised of traits anchored by behaviors. Raters evaluate worker performance on each behavior
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Management by Objectives
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A rating instrument comprised of objectives and performance standards for meeting them
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360-degree feedback
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An appraisal system for managers, who are rated by subordinates, peers, superiors, customers, and themselves
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