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15 Cards in this Set

  • Front
  • Back
What communication skill demonstrates you care about other peoples concerns?
(Name 2 out of the 5)
Listening, eye contact, polite, dont interrupt, not judgmental
You must be what when dealing with people?
Proffesional
What is the number one cause of failure in the work place?
Not following directions.
What should you do when you make a mistake? (Name both answers)
Tell the boss.
Fix the problem.
Name 5 unspoken standards when dealing with co-workers.
Sensitive, responsible, do more, honesty, follow instuctions, accuracy, team player, avalible, reliable, problem solver, no complaning, dont gossip, be informed.
What are the comfortable temperatures ( temperature and humidity) for animals in a shelter?
Temperature 60-85 degrees
Humidity 30-70%
Name three ways diseases can be spread.
Direct contact, air borne, orally ingesting fecel matter.
What animals should NOT be housed together?
Sick animals, Nursing animals, young and old, males and females.
Name the safest disinfectant to use in a shelter.
Diluded bleach.
What are the four signs that show a dogs disposition?
eyes. ears, posture, stance.
When picking up a large dog what are the safety precautions you and others should take? (name 2 if they say muzzle move ahead one space.)
Watch for biting, hold the head close, muzzle (optional)
What areas of a dog do you hold when in lateral recumbancy?
inner legs, with your fore arms extented over the body holding the head down and tail end.
Name the 5 techniques used when restraing a cat fora minor procedure.
hold the scruff, cat stretch, mussle, towel, kitty buritto
What precautions should you take when dealing with chemicals in the work place?
always wear gloves, wash hands immediantly after use, and when chemical comes in contat with the skin.
How can you prevent injury from sharp objects?
put sharps in a hazard box and have them in convinent locations.