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81 Cards in this Set

  • Front
  • Back

Project

A temporary endeavor undertaken to provide a unique product or service

Project VS Activities or Process

Temporary - distinct beginning and end




Unique result - clearly defined output = Product or service

Interrelated activities - all the tasks contribute to achieving objectives




Progressive elaboration - the results of one phase are expanded in the next

Project Managment

PMI:


The application of knowledge, skills, tools and techniques to project activities to meet project requirements




Simply:


a systematic approach to accomplishing project objectives.

Triple Constraint

Scope, Time, Cost.

Scope

The project deliverables and the work required to produce them.

Deliverable

a tangible or verifiable output of work

Program

a group of related projects that are managed together to obtain benefits and control not available from managing them separately.

Portfolio

A collection of projects (or programs and other work) that are grouped together for easy management. Not necessarily related.

Resource

People, Material, Equipment, Infrastructure, Money.

Project Life Cycle

Initiating


Planning


Executing


Monitoring & Controlling


Closing

Project Management skills

Balance of Technical Skills and Managerial Skills



Organizational Systems

Project oriented - Derive revenue from project work




Operations oriented - Lack management systems needed to support projects

Three Organization structures

Functional - Teams grouped by specialty




Projected - Project teams




Matrix - Mix of top 2 - Weak / balanced / strong

Stakeholder

Anyone who is affected by or has an affect on the project.

Stakeholder matrix

High influence low support = Saboteur


(keep satisfied)




High infulence high support = Key stakeholder


(manage closely)




Low Influence low support = others


(monitor)




Low Influence high support = cheerleaders


(keep informed)

Project Needs

the main reason for initiating projects is to solve a problem or to take advantage of an opportunity that has emerged.

Characteristics of effective requirements

Necessary


Comprehensive


Unambiguous


Verifiable


Feasible


Prioritized

Needs Life Cycle

Emergence


Recognition


Articulation


Functional requirement definition


Technical requirement definition

Selecting Project

Stragtegic - in line with organizational goals




Peer Review - stakeholders review reqirements and select what they prefer




Financial Analysis - Compare equivalent values. NPV - IRR -ROI

NPV

Net Present Value


Calculate expected net monetary gain or loss from a project


N


NPV = FV / (1 + r)




FV= future value


R= interest rate


N=time periods



SROAM

Strategic Risk and Opportunity Assessment Model.




Provides high-level first pass evaluation of risks associated with project. Provide asstance in making a bid/no-bid decision.



Weighted Scoring Mondel

Uses a Scoring Rubric to select projects based on many criteria

Purpose of project charter

Document the project requirements objectives.




Authorize project manager.

S.M.A.R.T Objectives

S - Specific


M - Measurable


A - Attainable


R - Relevant


T - Time Based

Levels of estimates

Order of magnitude -25% to +75%




Budget-Level -10% to +25%




Definitive -5% to +10%




Ranges represent project risk

Project Plan

A set of documents that define the project:




What the project will produce and the work required




Quantity and type of resources required




Schedule of activities




Costs involved




Risks inherent




How information will be communicated




how the project will be managed

Scope Statement

Defines deliverables and sets their specifications

WBS

Work Breakdown Structure




an organized list of tasks needed to produce the project deliverables.




Breaks work down into manageable chunks called "work packages"

WBS Dictionary

Check-list Instructions for completing work packages in WBS.

Responsibility Assignment Matrix

Defines responsibilities of project stakeholders




PARIS chart - identify stakeholders by type for each work package




Participation


Accountable


Review


Input


Signature

Network Diagram

First step in scheduling. maps interdependencies between project activities. Identities critical path and slack.

Project Schedule

Plots project activities on a calendar and assigns each task a specific start and finish date.




Gantt chart!

Project Budget

Sets out costs and establishes timing of each expense.




Expense statement


Resource statement


Cash Flow

Risk Management Plan

Establishes how risks will be planned monitored and controlled.

Risk Register

Outlines important risks the project faces.




Probability


Response


Responsibility

Project plan approval

sets the baseline

"3-Point" estimating for time





(O+P+ML)/3




O = Optimistic estimate


P = Pessimistic estimate


ML = Most Likely estimate



PERT estmiating for time

Program Evaluation Review Technique




(O + P + 4ML)/6




O = Optimistic estmate


P = Pessimistic estimate


ML = Most Likely estimate




Expressed as a range of one standard deviation.




SD = (P - O)/6

Task Duration

Effort/Productivity/availability


Dependency Types

Finish-to-Start (FS)


The task cannot start until the preceding activity is completed. the most common.




Start-to-Start (SS)


The task starts at the same time as its predecessor.




Finish-to-Finish (FF)


The task must finish at the same time as its predecessor




Start-to-Finish(SF)


The task must start before the predecessor is finished. Rare as simpler options are often better.





Lag Time / Lead time

Lag time: wait time from the start or the end of a task (paint drying)




Lead time: overlap between start of one task and the finish of another (system overlap)

Critical Activity

A task that has no slack. if the task is delayed, it will delay the entire project.

Critical Path

The path or paths through the project plan which represents the shortest duration to complete the project.

Leveling Resources

Optimizing schedule to ensure that resources are not over allocated and that there is not wasted time.

Leveling Tequniques

Decrease assignment units


Apply leveling delay


Apply a discretionary dependency


reassign tasks


re-estimate task effort


apply overtime


adjust scope


change working time (not ot - day/night shifts)


contour the assignments

Milestone

Significant event, without duration,used for rough progress tracking and reporting to management.

Unloaded rates Vs Burdened Rates Vs Loaded rates

Unloaded - Simple hourly rate of an employee




Burdened - Employee's hourly rate factored to include benefits




Loaded rates - Burdened rate plus overhead costs

Risk Trigger Vs Symptom

Trigger - circumstance that could start a risk




Symptom - indicate risk has occured

SWOT Analysis

for identifying risk




Strength


Weakness


Opportunity


Threat

Risk Threat Response

Avoidance - remove the boat from the water
Transference - Insurance


Mitigation - double hull


Acceptance - life boat

Risk Opportunity Response

Exploit


Share


Enhance


Accept

Reserves

Time or money added to project plan and budget to address known and unknown risks.




Total project duration = critical path duration +Reserve days




Total project budget = baseline costs + Reserve money

Project manager responsibilities during project execution

Acquire and manage project team


Procure resources


Track and evaluate performance


manage communications

Validating Scope

Formal process of confirming deliverable are acceptable.

In-Progress percent complete

Physical percent complete: The amount of a deliverable or a component that has been completed.




Percent work complete: Percentage of actual work compared to remaining work to complete task (often most accurate for in-progress tasks)




Percent Value complete: includes both labour and material resources:




Percent Duration complete: less accurate based on project plan timeline



Project report

Comprehensive information about each aspect of the project. Red/Yellow/Green Status, Performance and Forecasts:




Deliverables and work


schedule


budget


resource usage and requirements


major issues or risks


changes



Earned Value Managment

Allows project progress to be measured accurately based on the value of work that has been performed by a specific date.



Status Date

All Earned value calculations are based on a specific point in time called the status date

Earned value variables

BAC- Budget at completion (total project budget)




BCWS or PV - Budgeted cost of Work Schedlued (how much work should be done by the status date)




ACWP or AC - Actual Cost of Work performed (how much the work was completed by the status date cost)




BCWP or EV - Budgeted cost of work performed or Earned Value (how much the work completed by the status date is worth)

Earned Value Chart

Plotted on same curve as cash flow



EV higher than Actual Cost = Under budget




EV higher than Baseline = Ahead of schedule




EV lower than Actual Cost = Over budget




EV lower than Baseline = Behind schedule

Project Controlling

Identify Variance




What is the source?




Is it acceptable




Take corrective actions

Control Scope

Re-work Deliverables




Accept Variance (Scope Change)




Scrap Deliverable

Control Schedule

Crash tasks (add resources to reduce duration. only crash critical tasks)




Fast-Track tasks (Complete activities concurrently)




Change Scope




Change Resources




Change Working time (2nd shift or OT)




Apply Schedule Reserves




Change Schedule (Accept)











Control Costs

Change Resources




Apply Budget Reserves (Contingency)




Manage Cash Flow (purchasing resources at specific times)




Find Economies of Scale (buy bulk / schedule sub-contractors across multiple projects)




Remove OT




Change Scope




Request additional Budget (Acceptance)





QA Vs QC

QA - Audits processes




QC - Inspects Products

Seven tools of Quality Managment

Control Charts - time period


Scatter Diagrams - test for cause/effect


Check Sheets - simple data collection


Histograms - Frequency / Tendencies


Flow Charts - Process maps


Cause and effect diagrams - "fishbone" idetify factors


Pareto charts (80/20) - find the "80"



Communication management




The ____


comes from the ____


in the ____


distributed using the ____


to the ____


at the ____.

right information


right source


right format


right method


right people


right time

Audience Perspectives

Business Perspective - get to the point.




Expert Perspective - be specific, justify opinions, assume background knowledge.




Opposition Perspective - focus on their expectations & interests. provide only info they need.




Unfamiliar perspective - Provide context and background. Give only essential information as simply as possible.

Project communication.




Never use two words when:

one will do.

Info Distribution Methods

Push - Distribute without feedback


Pull - Gather large volumes of info


Interactive - Exchange information

important rule for email

Make sure the subject line of the email is related to the content of the message.

Communication Management Summary

Create a communication plan




determine audience perspective




write in plain language




hold fewer shorter better meetings




select appropriate distribution methods




organize project files into an easy-to-use structure

Power vs Authourity

Authority - delegated from one's superiors




Power - granted to an individual by his subordinates

Infuluence types

Formal - conferred by title or rank (most common)




Financial - control over money (project sponsor)




Bureaucratic - knowledge of rules and procedures




Coercive - ability to provide/withhold benefits




Technical - knowledge of field




Referent (Relationship) - association with person holding formal power




Charismatic - positive self-confidence to inspire others

Team Stages

Forming


Storming


Norming


Performing


Adjourning

Two Types of Negotiation

Dispute - Resolving past facts




Transaction - Reaching future agreement

Negotiation Approaches

Competetive - better rather than fair




Integrative - compromise







Prioritizing Work Methods

Weighted scoring - pre-defined critera and scoring rubric




Paired comparison - options in columns and rows as 1v1 comparisons. Count occurances




Importance-urgency - score both, multiply to get result




Double pass - sort into Top - middle - Low. then sort again in each category

Equanimity

being able to remain calm and retain one's presence of mind under all circumstances

Leadership Summary

Use different types of power to influence




Lead the team using support, confidence, guidance, direction and empathy




Recognize stages of team development




Resolve conflicts




Prioritize effectively and continually




delegate wok




demonstrate equanimity

Summary of Closing

Close project administration - finalize and archive documentation




Conduct final project review - open discussion




Produce final project report - comparative summary of all aspects of project




Archive project records




Close procurement




Conducts procurement audits




Validate scope - verify deliverables




Accept products, services and results




Close finances




transition to sustainment - marks closure of project




identify lessons learned




release resources and team - wind down and free team to work on other projects