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81 Cards in this Set
- Front
- Back
Project |
A temporary endeavor undertaken to provide a unique product or service |
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Project VS Activities or Process |
Temporary - distinct beginning and end Unique result - clearly defined output = Product or service Progressive elaboration - the results of one phase are expanded in the next |
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Project Managment |
PMI: The application of knowledge, skills, tools and techniques to project activities to meet project requirements Simply: a systematic approach to accomplishing project objectives. |
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Triple Constraint |
Scope, Time, Cost. |
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Scope |
The project deliverables and the work required to produce them. |
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Deliverable |
a tangible or verifiable output of work |
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Program |
a group of related projects that are managed together to obtain benefits and control not available from managing them separately. |
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Portfolio |
A collection of projects (or programs and other work) that are grouped together for easy management. Not necessarily related. |
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Resource |
People, Material, Equipment, Infrastructure, Money. |
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Project Life Cycle |
Initiating Planning Executing Monitoring & Controlling Closing |
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Project Management skills |
Balance of Technical Skills and Managerial Skills |
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Organizational Systems |
Project oriented - Derive revenue from project work Operations oriented - Lack management systems needed to support projects |
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Three Organization structures |
Functional - Teams grouped by specialty Projected - Project teams Matrix - Mix of top 2 - Weak / balanced / strong |
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Stakeholder |
Anyone who is affected by or has an affect on the project. |
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Stakeholder matrix |
High influence low support = Saboteur (keep satisfied) High infulence high support = Key stakeholder (manage closely) Low Influence low support = others (monitor) Low Influence high support = cheerleaders (keep informed) |
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Project Needs |
the main reason for initiating projects is to solve a problem or to take advantage of an opportunity that has emerged. |
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Characteristics of effective requirements |
Necessary Comprehensive Unambiguous Verifiable Feasible Prioritized |
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Needs Life Cycle |
Emergence Recognition Articulation Functional requirement definition Technical requirement definition |
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Selecting Project |
Stragtegic - in line with organizational goals Peer Review - stakeholders review reqirements and select what they prefer Financial Analysis - Compare equivalent values. NPV - IRR -ROI |
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NPV |
Net Present Value Calculate expected net monetary gain or loss from a project N NPV = FV / (1 + r) FV= future value R= interest rate N=time periods |
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SROAM |
Strategic Risk and Opportunity Assessment Model. Provides high-level first pass evaluation of risks associated with project. Provide asstance in making a bid/no-bid decision. |
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Weighted Scoring Mondel |
Uses a Scoring Rubric to select projects based on many criteria |
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Purpose of project charter |
Document the project requirements objectives. Authorize project manager. |
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S.M.A.R.T Objectives |
S - Specific M - Measurable A - Attainable R - Relevant T - Time Based |
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Levels of estimates |
Order of magnitude -25% to +75% Budget-Level -10% to +25% Definitive -5% to +10% Ranges represent project risk |
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Project Plan |
A set of documents that define the project: What the project will produce and the work required Quantity and type of resources required Schedule of activities Costs involved Risks inherent How information will be communicated how the project will be managed |
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Scope Statement |
Defines deliverables and sets their specifications |
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WBS |
Work Breakdown Structure an organized list of tasks needed to produce the project deliverables. Breaks work down into manageable chunks called "work packages" |
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WBS Dictionary |
Check-list Instructions for completing work packages in WBS. |
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Responsibility Assignment Matrix |
Defines responsibilities of project stakeholders PARIS chart - identify stakeholders by type for each work package Participation Accountable Review Input Signature |
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Network Diagram |
First step in scheduling. maps interdependencies between project activities. Identities critical path and slack. |
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Project Schedule |
Plots project activities on a calendar and assigns each task a specific start and finish date. Gantt chart! |
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Project Budget |
Sets out costs and establishes timing of each expense. Expense statement Resource statement Cash Flow |
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Risk Management Plan |
Establishes how risks will be planned monitored and controlled. |
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Risk Register |
Outlines important risks the project faces. Probability Response Responsibility |
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Project plan approval |
sets the baseline |
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"3-Point" estimating for time |
(O+P+ML)/3 O = Optimistic estimate P = Pessimistic estimate ML = Most Likely estimate |
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PERT estmiating for time |
Program Evaluation Review Technique (O + P + 4ML)/6 O = Optimistic estmate P = Pessimistic estimate ML = Most Likely estimate Expressed as a range of one standard deviation. SD = (P - O)/6 |
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Task Duration |
Effort/Productivity/availability
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Dependency Types |
Finish-to-Start (FS) The task cannot start until the preceding activity is completed. the most common. Start-to-Start (SS) The task starts at the same time as its predecessor. Finish-to-Finish (FF) The task must finish at the same time as its predecessor Start-to-Finish(SF) The task must start before the predecessor is finished. Rare as simpler options are often better. |
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Lag Time / Lead time |
Lag time: wait time from the start or the end of a task (paint drying) Lead time: overlap between start of one task and the finish of another (system overlap) |
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Critical Activity |
A task that has no slack. if the task is delayed, it will delay the entire project. |
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Critical Path |
The path or paths through the project plan which represents the shortest duration to complete the project. |
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Leveling Resources |
Optimizing schedule to ensure that resources are not over allocated and that there is not wasted time. |
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Leveling Tequniques |
Decrease assignment units Apply leveling delay Apply a discretionary dependency reassign tasks re-estimate task effort apply overtime adjust scope change working time (not ot - day/night shifts) contour the assignments |
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Milestone |
Significant event, without duration,used for rough progress tracking and reporting to management. |
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Unloaded rates Vs Burdened Rates Vs Loaded rates |
Unloaded - Simple hourly rate of an employee Burdened - Employee's hourly rate factored to include benefits Loaded rates - Burdened rate plus overhead costs |
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Risk Trigger Vs Symptom |
Trigger - circumstance that could start a risk Symptom - indicate risk has occured |
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SWOT Analysis |
for identifying risk Strength Weakness Opportunity Threat |
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Risk Threat Response |
Avoidance - remove the boat from the water Mitigation - double hull Acceptance - life boat |
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Risk Opportunity Response |
Exploit Share Enhance Accept |
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Reserves |
Time or money added to project plan and budget to address known and unknown risks. Total project duration = critical path duration +Reserve days Total project budget = baseline costs + Reserve money |
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Project manager responsibilities during project execution |
Acquire and manage project team Procure resources Track and evaluate performance manage communications |
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Validating Scope |
Formal process of confirming deliverable are acceptable. |
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In-Progress percent complete |
Physical percent complete: The amount of a deliverable or a component that has been completed. Percent work complete: Percentage of actual work compared to remaining work to complete task (often most accurate for in-progress tasks) Percent Value complete: includes both labour and material resources: Percent Duration complete: less accurate based on project plan timeline |
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Project report |
Comprehensive information about each aspect of the project. Red/Yellow/Green Status, Performance and Forecasts: Deliverables and work schedule budget resource usage and requirements major issues or risks changes |
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Earned Value Managment |
Allows project progress to be measured accurately based on the value of work that has been performed by a specific date. |
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Status Date |
All Earned value calculations are based on a specific point in time called the status date |
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Earned value variables |
BAC- Budget at completion (total project budget) BCWS or PV - Budgeted cost of Work Schedlued (how much work should be done by the status date) ACWP or AC - Actual Cost of Work performed (how much the work was completed by the status date cost) BCWP or EV - Budgeted cost of work performed or Earned Value (how much the work completed by the status date is worth) |
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Earned Value Chart |
Plotted on same curve as cash flow
EV higher than Baseline = Ahead of schedule EV lower than Actual Cost = Over budget EV lower than Baseline = Behind schedule |
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Project Controlling |
Identify Variance What is the source? Is it acceptable Take corrective actions |
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Control Scope |
Re-work Deliverables Accept Variance (Scope Change) Scrap Deliverable |
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Control Schedule |
Crash tasks (add resources to reduce duration. only crash critical tasks) Fast-Track tasks (Complete activities concurrently) Change Scope Change Resources Change Working time (2nd shift or OT) Apply Schedule Reserves Change Schedule (Accept) |
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Control Costs |
Change Resources Apply Budget Reserves (Contingency) Manage Cash Flow (purchasing resources at specific times) Find Economies of Scale (buy bulk / schedule sub-contractors across multiple projects) Remove OT Change Scope Request additional Budget (Acceptance) |
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QA Vs QC |
QA - Audits processes QC - Inspects Products |
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Seven tools of Quality Managment |
Control Charts - time period Scatter Diagrams - test for cause/effect Check Sheets - simple data collection Histograms - Frequency / Tendencies Flow Charts - Process maps Cause and effect diagrams - "fishbone" idetify factors Pareto charts (80/20) - find the "80" |
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Communication management The ____ comes from the ____ in the ____ distributed using the ____ to the ____ at the ____. |
right information right source right format right method right people right time |
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Audience Perspectives |
Business Perspective - get to the point. Expert Perspective - be specific, justify opinions, assume background knowledge. Opposition Perspective - focus on their expectations & interests. provide only info they need. Unfamiliar perspective - Provide context and background. Give only essential information as simply as possible. |
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Project communication. Never use two words when: |
one will do. |
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Info Distribution Methods |
Push - Distribute without feedback Pull - Gather large volumes of info Interactive - Exchange information |
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important rule for email |
Make sure the subject line of the email is related to the content of the message. |
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Communication Management Summary |
Create a communication plan determine audience perspective write in plain language hold fewer shorter better meetings select appropriate distribution methods organize project files into an easy-to-use structure |
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Power vs Authourity |
Authority - delegated from one's superiors Power - granted to an individual by his subordinates |
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Infuluence types |
Formal - conferred by title or rank (most common) Financial - control over money (project sponsor) Bureaucratic - knowledge of rules and procedures Coercive - ability to provide/withhold benefits Technical - knowledge of field Referent (Relationship) - association with person holding formal power Charismatic - positive self-confidence to inspire others |
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Team Stages |
Forming Storming Norming Performing Adjourning |
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Two Types of Negotiation |
Dispute - Resolving past facts Transaction - Reaching future agreement |
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Negotiation Approaches |
Competetive - better rather than fair Integrative - compromise |
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Prioritizing Work Methods |
Weighted scoring - pre-defined critera and scoring rubric Paired comparison - options in columns and rows as 1v1 comparisons. Count occurances Importance-urgency - score both, multiply to get result Double pass - sort into Top - middle - Low. then sort again in each category |
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Equanimity |
being able to remain calm and retain one's presence of mind under all circumstances |
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Leadership Summary |
Use different types of power to influence Lead the team using support, confidence, guidance, direction and empathy Recognize stages of team development Resolve conflicts Prioritize effectively and continually delegate wok demonstrate equanimity |
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Summary of Closing |
Close project administration - finalize and archive documentation Conduct final project review - open discussion Produce final project report - comparative summary of all aspects of project Archive project records Close procurement Conducts procurement audits Validate scope - verify deliverables Accept products, services and results Close finances transition to sustainment - marks closure of project identify lessons learned release resources and team - wind down and free team to work on other projects |