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157 Cards in this Set
- Front
- Back
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How long does a memo need to be kept on file for and by whom?
AM 101.01 |
two years by originator
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What are General Orders considered vs. SOP's
AM 101.01 |
GO's are policy statements.
SOP's are official procedures |
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What are the five headings of SOPs
AM 101.01 |
1. OPs
2. Admin 3. Support 4. Fire Prev 5. Human Resources |
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Should the memo format be used for agendas or technical documents?
AM 101.01 |
No. Memos are for day-to-day written material
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What is listed in handbooks?
AM 101.01 |
Job descriptions and work tasks
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Can Battalions establish local protocols?
AM 101.01 |
Yes. As long as they don't conflict with SOP's or handbooks
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How long are temporary procedures in effect for?
AM 101.01 |
Three months or less
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What two clipboards must be up in the station on the cork board?
AM 101.01 |
1. Training and Safety
2. Official OCFA bulletins |
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Who approves the use of OCFA letterhead?
AM 101.01 |
Section Managers
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What written document that could have legal implications does not require legal review?
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Previously approved standard forms
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Who must ultimately approve any revisions to SOP's?
101.04 |
Respective sections Asst. Chief
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Who is required to ensure that all briefing folder memos are read by the crew?
101.05 |
Fire Captain
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Who must approve potential memos to be added to Briefing Folder?
101.05 |
Division Chief
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What are the requirements of internet use?
101.06 |
1. Business related and professional
2. No streaming 3. No porn or derogatory against protected classes 4. No expectation of privacy |
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Where must light duty vehicles be parked after hours
101.08 |
At employees regularly assigned work location
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When must all uniforms, badges, etc be returned by a terminated employee?
102.01 |
No later than last day of work
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Where are all items except badge and ID returned to by a terminated employee?
102.01 |
Service Center
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Where are ID cards returned to by a terminated employee?
102.01 |
HR
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Where are Badges returned to by a terminated employee?
102.01 |
Ops Support Division office
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Is it OK to wear uniform on way to work or a function?
102.01 |
Yes
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When can a t-shirt, job shirt, or sweatshirt be worn in lieu of uniform?
102.01 |
1. In quarters performing strenuous or dirty activity
2. In quarters after 1700 hrs and where public contact is unlikely 3. Out of quarters during training, PT, or on extended incidents at discretion of IC |
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What are the four t-shirts that are approved?
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1. Blue T-shirt - Crew neck, no pocket, no visible print
2. White T-shirt - Staff and Chiefs only 3. OCFA - can have name, rank and station on front 4. 3631 T-shirt |
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What is the sweatshirt/job shirt criteria?
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1. Navy blue, crew neck, no hood
2. OCFA or 3631 seal on front 3. Must be plain on back 4. Can have name, rank and station on front 5. Job shirt can have denim collar and elbows |
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What is the hat criteria?
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1. Navy baseball style hat with OCFA on front in gold/red
2. Can have name, rank, station on back 3. Must be worn squarely on head, brim forward inline with torso 4. Not to be worn indoors |
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What are the two hats other than OCFA baseball hats that are approved?
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1. 3631 logo hat
2. Booney hat |
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Are rockers supposed to be worn on uniforms of employees who are intermittently assigned to that specialty position?
102.01 |
No
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What sleeve are the years of service to be displayed on a field dress uniform?
102.01 |
Left sleeve
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What shoes are approved to be worn with field dress uniform?
102.01 |
1. station work shoes/boots
2. Wildland boots 3. Must be highly polished 4. Black/blue socks. May wear white if not visible |
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What socks are to be worn with normal uniform?
102.01 |
1. Black/blue socks.
2. May wear white if not visible |
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What book is referenced for detailed funeral guidelines?
102.03 |
Funeral guidelines and procedures handbook
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Who is responsible to appoint and coordinate actions of a funeral?
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Duty officer
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How many levels of participation are there in the funeral policy?
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5
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Which level in the funeral policy is the most significant?
102.03 |
1. Level 1 - Died as direct result of injury on an incident
2. Level 2 - FF died on duty 3. Level 3 - FF died off duty 4. Level 4 - Retired or dignitaries designated by Chief 5. Level 5 - Family of FF, retiree , staff, or family of dignitary as designated by Chief |
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What are the hours to display the flag if not illuminated?
102.04 |
0800-1700. Must be done in full uniform and saluted when raised or lowered
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When can Chief order flags be lowered to half-staff from death until morning after funeral?
102.04 |
OCFA or County of Orange FF killed on-duty
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When can Chief order flags be lowered to half-staff only on day of funeral until following morning?
102.04 |
1. Active OCFA or County of Orange FF killed off-duty
2. On-duty LE death partner city 3. Retiree death |
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Policy for death of FF outside of County of Orange?
102.04 |
determined at discretion of Ops Chief
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Can flags be repaired?
102.04 |
No. They can be cleaned but not repaired
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Supreme Sacrifice Medal
102.05 |
Awarded posthumously to family of FF killed in line of duty
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Medal of Courage
102.05 |
Any employee who performs courageous act attempting to save life of another and placing themselves at great risk
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Life Saving Medal
102.05 |
Any employee showing ingenuity in saving a life without great risk
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What are the five medals?
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1. Supreme Sacrifice
2. Medal of Valor 3. Medal of Courage 4. Life saving Medal 5. Medal of Merit |
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Medal of Merit
102.05 |
Outstanding achievement that brings OCFA great recognition
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Certificate of Heroism
102.05 |
"Chief's Award"
Highest award for civilian by OCFA. Heroic acts under great personal risk |
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What form is completed for a near miss?
103.01 |
Injury and Illness form and select near miss
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On the job injury/illness
103.01 |
1. Worker/witness must report to supervisor/BC immediately
2. Immediate medical need - go to ED 3. If less urgent, go to UCIMC or predesignated physician |
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What two forms must the supervisor complete for an injury?
103.01 |
1. Injury and Illness form under Risk Management
-- Provide 2 lines of specific detail to improve follow up and prevent reoccurrence. 2. Supervisor and employee to complete DWC-1 "Employee's Claim for Worker's Compensation Benefits" form |
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What are the four circumstances that apply to returning to work following injury?
103.01A |
1. Work-related inj/ill that results in 1+ shifts off
2. Work-related inj/ill that Risk Mgmt believes may hinder ability to do job 3. Any ill/inj that MD prescribes limitations on duties 4. Any ill/inj that results in absence from duty for 14 days or five regular shifts |
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What steps must be completed prior to returning to work from injury/illness?
103.01A |
1. Obtain authorization to return to work from PMD
2. Advise Risk Mgmt if release obtained during business hours or next day 3. Obtain authorization to return to work from OCFA med provider 4. Auth to HR same or next day. Deliver auth to BC if HR closed. 5. Same steps to return to light duty |
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How long can a light duty assignment be?
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No more than 6 months
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What must be completed prior to asking for light duty for off-duty injury/illness/pregnancy?
103.01B |
Must exhaust all leave balances and apply for and exhaust catastrophic leave
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What are the four qualified languages for bilingual pay?
103.02 |
Spanish
Vietnamese Korean Sign Language - Employee agrees to speak or translate at any time requested |
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Can employees or equipment be used to support or endorse a product or service?
103.03 |
NO
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How often is the transfer cycle and when does it take effect?
103.04 |
1. Transfer cycle every 12 weeks
2. Takes effect on following six week cycle 3. Can fax request but they must receive original within 7 days |
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When can you transfer out of a VTT?
103.04 |
1. After one year in position
2. One cycle prior to employee's return if less than one year |
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When can a staff employee bid out?
103.04 |
1. Can bid 6 months prior to the end of two year commitment
2. Position will be held for them if their assignment is extended 3. Your previous post position is only held for two years when in staff |
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What 5 specialty positions require a two year commitment?
103.04 |
PM
HMRT USAR ARFF Helicopter |
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What are the 3 criteria for trading post positions?
103.04 |
1. Both people must have highest seniority for those positions
2. Employees within 6 months of known promotions, retirement or resignation cannot trade 3. No financial exchange allowed |
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When can a preferential bid right be used?
103.04 |
Can be used once during the three 12-week cycles following displacement
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How long can a VT block out XW's for?
103.06 |
1. Any block of VT's and XW's can be blocked out for up to one month.
2. Can still work OT/XW during it 3. Less than 24-hour VT's do not block out anything |
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What percent of each rank per shift will vacation be approved for?
103.06 |
1. 33% (take rank - specialty not considered - times 33%. Round to nearest whole number)
2. |
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What is the annual vacation period and when are VTP requests due by?
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1. Annual vacation period starts on March 1.
2. VTP due by December 31 at midnight 3. All VTP conflicts must be resolved by 1700 on January 31 |
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VTP length is limited to three weeks during which months?
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June 1 - Sept 1
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What is the criteria for VNF?
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1. Less than 15 days in advance
2. When 33% VT is exceeded |
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When is a VNF considered confirmed?
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1. When OT is confirmed AND is less than 7 days out
2. Is forceable at that point |
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What are the three non-forceable holidays?
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1. Thanksgiving
2. Christmas Eve 3. Christmas This includes VTPs |
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Can a VT be cancelled once placed?
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Yes. Less than 14 days out requires BC approval (even if already hired for)
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Can grocery shopping be done out of first due?
103.07 |
1. Yes. Must shop at store in first due or at closest store outside of it if approved by BC
2. Do daily shopping in one visit 3. Personal shopping other than groceries not permitted |
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Criteria for a fundraising dinner
103.08 |
1. All requests approved by Corp Comm
2. Requester given copy of "You and your Fire Station Dinner" 3. Not eligible during Orange/Red Threat Level 4. Fundraising group typically provides about $7 per person |
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Is overtime permitted for voting?
103.09 |
Not usually. Must use absentee ballot if on-duty day of voting. Only exception is is overtime is worked slightly before or after deadline for absentee request to be submitted
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What are the 5 measurement standards for hair?
103.10 |
1. Not below bottom of uniform shirt collar
2. Not below bottom of ear 3. No more than two inches in front of ear 4. Cannot extend below eyebrows 5. Maximum depth of 1 1/2" |
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What are the other hair requirements?
103.10 |
1. Well-groomed, no ponytails
2. Only colors natural to human hair. 3. No stripes/spots 4. Men cannot restrain hair 5. Women can restrain hair to meet standards as long as it does not interfere with safety. Must always remain restrained. |
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Facial hair requirements
103.10 |
1. Sideburns cannot extend below bottom of ear lobe. Must be even width and end with horizontal cut
2. Mustache cannot extend below bottom of upper lip and no more than 1/4" below corner of mouth |
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Jewelry requirements
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1. No earrings
2. Necklace must be beneath undershirts 3. No rings that are overly large, ornate, or interfere with donning of gloves |
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Cosmetics and fingernail requirements
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1. Cosmetics permitted of conservative color and amount
2. Fingernails to be clean and no longer than tip of finger |
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Definition of serious injury for family notification?
103.13 |
Life threatening or will disable for substantial period of time
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Who provides overall Staffing oversight?
103.16 |
Division 2
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How many backfill hours do new employees get?
103.16 |
Equal to highest amount worked for that rank
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How are backfills 4 or less days out handled?
103.16 |
1. Telephone contact required
2. Have until 1000 hrs the day prior to confirm |
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Can an employee be forced during an FLSA cycle which they were on 4850 time?
103.16 |
No
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What 6 days do backfill hours not accrue?
103.16 |
1. July 4th
2. Thanksgiving 3. Day after Thanksgiving 4. Christmas 5. Christmas Eve 6. New Years Day |
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What three days can a force not be refused?
103.16 |
1. Thanksgiving
2. Christmas Eve 3. Christmas Day |
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Who must ultimately approve a catastrophic leave donation request?
103.16 |
Ops Chief
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When must a backfill be returned to avoid using right of refusal?
103.16 |
Seven or more days out
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When are vacant positions filled?
103.16 |
Voluntarily fourteen days out or as soon as possible after. Forced seven days out or ASAP
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What are the hours to contact MPC with non-urgent issues?
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0700-1700
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What containers must be labeled with MSDS?
103.17 |
1. All containers except portable containers for one time use and gas cans
2. MSDS must be part of station library 3. Must be available for every substance in workplace 4. State law requires employees be trained 5. Must be trained within 6 months of hire |
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When must a victim of sexual harassment report it?
103.21 |
Immediately to supervisor. Complaint will be forwarded to HR.
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When must a safety female report pregnancy?
103.22 |
1. Immediately. Will arrange for immediate light duty or non-safety assignment
2. Procedures are the same as for off-duty injury 3. Will provide supervisor with dates for family leave no later than 30 days prior when possible |
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What is the criteria to request catastrophic leave?
103.23 |
1. Must have a medical condition that will require at least one month unpaid leave
2. Have exhausted all sick, vacation and comp leave 3. Submit a written request to supervisor with a medical statement from PMD 4. May request a additional donation period if still eligible |
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How many hours can be donated to catastrophic leave?
103.23 |
4-8 vacation or comp hours
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What are the requirements for wearing an ID card?
103.25 |
1. Must be displayed at all time at RFOTC unless in uniform
2. Must wear or be able to produce upon request when visiting fire station |
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What to do if ID lost/stolen?
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1. Immediately report to supervisor.
2. Forward info to benefits mgr in HR |
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Who has a purple ID card?
103.25 |
Special contract (under contract for at least 30 days such as nurse educator) and intern personnel
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Who is issued a blue ID card?
103.25 |
Explorers. Will state "ride-along certified" if they are.
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Who is issued an orange ID card?
103.25 |
Temporary visitors or contractors to RFOTC with an expiration of less than one year and specifically identify what section they are visitors to.
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Criteria for contractors to do work at FS.
103.25 |
1. Should contact at least one hour in advance.
2. Must come to front door 3. Cannot work until meeting with FC 4. FC can allow service or reschedule if will be out of station. 5. If allowed in station while gone, FC to specifically limit access areas and how to depart 6. Contractor not to enter if nobody there |
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When is tuition reimbursement not eligible?
106.01 |
1. Taken to bring unsatisfactory performance up to acceptable level
2. Duplicates in service training 3. Duplicates training employee has already had 4. Taken to acquire skills the employee supposedly had at hire date |
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Travel request/reimburse criteria
106.02 |
1. Must complete travel request form and have section mgr approval except for one day travel (no overnight) to surrounding counties
2. Use OCFA vehicle for travel when available 3. $65 per day per diem. 4. Max tip is 15% |
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When can a Chaplain be requested to a scene?
108.01 |
1. Anytime IC deems appropriate
2. Should also be immediately notified of any serious injury or death to on-duty employee 3. Employee can also contact if there is an injury/illness/death to employee or their family and a Chaplain is requested 4. Any employee can contact a chaplain directly for personal assistance |
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What are the limits for Cal Card purchases?
109.04 |
$500 per transaction
$1,500 per month $5,000 per vendor per year Contact purchasing manager for exception |
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BC's must contact DC's for advanced approval of purchases over how much?
109.04 |
$100
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Cal Cards to be kept in secured location and possession confirmed how often?
109.04 |
Monthly
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When is Cal Card statement reconciled?
109.04 |
1. At close of billing cycle
2. Purchases to be described including nature and purpose. 3. Attach receipts and have BC sign 4. Forward to Accounts Payable within 10 days of receipt of statement |
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When can BC's use Cal Card to purchase food on in-county emergency incidents?
109.05 |
1. During service center hours but they are not available
2. When service center is closed |
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When can BC's use Cal Card to purchase food on out-county emergency incidents?
109.05 |
1. When traveling to or from an incident and travel time will exceed six hours since employee's last meal.
2. When preparations have not yet been made on an incident and crews have not eaten in six hours |
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How much emergency food/water is kept on apparatus?
109.51 |
Enough for each post position for 24 hours
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How much emergency food/water is kept in station?
109.51 |
1. Minimum 3-day supply per post position
2. 1 gallon water and 3 MRE per person per day 3. Store in location that would be accessible after building collapse |
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How often is emergency food and water inspected/
109.51 |
Quarterly inspected for damage and expiration date
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Addition or removal of equipment from apparatus compliment is approved by whom?
109.51 |
1. DC or Ops Chief
2. All equip marked with unit or radio ID |
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When are uniforms to be replaced?
109.52 |
1. Noticeable sign of wear or irreparable damage
2. Replaced uniforms to be returned to Service Center within 2 weeks after receipt of new ones |
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How long must an employee be on to be able to purchase badge, helmet, helmet shield upon retirement/separation?
109.53 |
10 years. Purchased through Operations Support Division
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What is the value and criteria for a fixed asset?
110.01 |
1. Any tangible item that costs more than $5,000
2. Must maintain an individual use (ie. not a lightbar on an engine) 3. Items added later can be considered fixed asset (ie. MDC) |
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What is the value and criteria of a controlled asset?
110.01 |
1. Value of more than $5,000
2. Requires oversight to ensure safeguarding 3. Useful life of more than one year 4. Portable or prone to theft 5. ie. laptop, camera, SCBA, radios |
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How often are items on a station's asset list inspected and by whom?
110.01 |
1. Quarterly by FC
2. Each May and November by BC 3. Full or spot check can be completed by General Accounting Manager with at least two weeks notice |
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What are the values to declare an item surplus?
110.02 |
1. Assets that are no longer considered useable or are obsolete.
2. Prepare memo to purchasing manager to be signed by: 3. <$1000 - BC to sign 4. $1-5,000 AC concurrence 5. $5,000+ - AC and Deputy to sign |
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How are third party interview requests handled?
112.06 |
1. Must be made by subpoena
2. Employees contacted directly should refer to Risk Mgmt 3. Subpoenaed employees will be notified by Clerk |
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Who handles media requests?
112.06 |
1. Require BC and/or PIO approval
2. Basic info requests at an ongoing or just completed incident may be handled by IC unless involving multiple agencies |
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How is a complaint about personnel or actiivites from the public handled?
112.07 |
1. Complete Complaint Response Form
2. Forward to BC which then goes to Clerk 3. Employee can resolve immediately if able. Must still forward form 4. Goal is to provide follow up within 24 hours |
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How are employees on-call for a subpoena compensated?
114.01 |
1. 1/4 hourly rate
2. Can only be on call from 0800-1700 3. Witness time/mileage worksheet must be completed following case |
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How many types of accident investigation are there?
115.02 |
Three
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Type 1 accident investigation criteria
115.02 |
1. Minor injury to OCFA or another public agency employee on an OCFA incident that does not result in treatment at hospital
2. Minor damage to OCFA property 3. Minor damage to non-OCFA property when OCFA employees involved |
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Who responds to take report for a Type 1 accident investigation?
115.02 |
BC
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Type 2 accident investigation criteria
115.02 |
1. Injury to the public
2. Immediate transport of public employee to ED 3. Major damage to OCFA vehicle or property |
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Who investigates a Type 2 or Type 3 accident?
115.02 |
1. BC, DC, Safety Officer, Risk Mgr, Fire investigator, Union Rep
2. Requires thorough report |
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Type 3 accident criteria
115.02 |
1. Death
2. Disabling injury of anybody involved |
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Who are safety related station repairs reported to?
115.03 |
Both Risk Mgmt and Prop Mgmt
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How can safety issues be reported?
115.04 |
1. Report to supervisor unless fear of reprisal
2. Can report to BC, Risk Mgmt or AFTO 3. Can make anonymous complaints by phone or using Worksite Hazard Notification Form |
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Who is on the Safety & Occupational Health Committee?
115.05 |
Co-chaired by Risk Mgr and 3631
Many other groups such as COA, OCEA, EMS, and Training |
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Who requires Fit Testing and how often?
115.07 |
OSHA
Annually |
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Who is required to have substance abuse testing by DOT?
115.08 |
Class A & B. Not Class B restricted
Primarily HFEO, USAR and Automotive |
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When is alcohol/substance abuse testing required?
115.08 |
1. New hires
2. employees assigned a driving function 3. As soon as practicable following a reportable accident 4. Upon reasonable suspicion (behavior, appearance, etc) 5. DOT requires random annual testing |
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Who is responsible for reporting a HazMat exposure and what form is completed?
115.09 |
1. All employees are responsible for reporting significant exposures to immediate supervisors
2. Supervisor responsible for Exposure Report within 5 days. It is forwarded to Training, Risk Mgmt, and EMS 3. If not incident related, form is on Sharepoint |
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When does Cal/OSHA do an inspection?
115.11 |
1. After a serious accident
2. Employee complaint 3. Can be Random |
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Can Cal/OSHA do an unannounced inspection?
115.11 |
Yes. No appt required. OCFA must grant permission for it to be conducted though.
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Steps if Cal/OSHA arrives for inspection.
115.11 |
1. Verify photo ID and get business card.
2. Contact BC who send contact inspection team 3. Notify them to wait for arrival of BC and inspection team. 4. Do not allow access to station. |
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What 4 groups are on the inspection team for Cal/OSHA inspection?
115.11 |
1. Risk Mgmt
2. AFTO 3. COA 4. 3631 |
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How to receive Certificate of Insurance
116.01 |
1. Requested by 3rd party as evidence of coverage
2. Complete Request for Certificate of Insurance form and send to risk mgmt 3. Allow 5-7 business days |
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How is a claim for damage to persons or property handled?
116.03 |
1. Must be filed with the Clerk's office using OCFA Claim for Damages to Person or Property Claim Form
2. Personal injury claims must be filed within 6 months 3. Direct people to OCFA website for form or refer to Risk Mgmt |
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What vehicle accidents must be reported to LE?
116.04 |
1. All vehicle accidents that involve another's property or injure a person. (No LE - hitting curb, accident at station, etc)
2. ECC to notify Duty Chief, Ops Chief and Risk Mgmt |
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Steps if in an vehicle accident
116.04 |
1. Check for injuries and aid as needed
2. Notify ECC and law 3. Obtain names and addresses of witnesses using witness courtesy cards 4. Do not discuss incident with anybody 5. Only sign papers from LE or OCFA reps 6. Offer OCFA insurance card as needed 7. Complete Accident Photo Pack 8. Drug Test |
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What to do if accident involves unattended vehicle/property?
116.04 |
Complete and leave notification card
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Accident Photo Pack
116.04 |
1. Must be completed with photos to Risk Mgmt within 24 hours
2. Contains accident reporting kit, pencil, camera 3. Forms are driver's report, property accident notification form, Insurance card, witness courtesy card 4. Do not photograph injured persons |
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When does FC have to submit Supervisor Vehicle Accident Review Report Form on Sharepoint by?
116.04 |
5 business days
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When can employees file an Employee Personal Property Damage/loss Claim Form?
116.05 |
1. Damage that occurs during proper performance of duties.
2. Not due to negligence 3. Does not cover computers, cell phones, etc that are not required for employee to perform duties |
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What 5 books must a driver abide by when driving OCFA or personal vehicle on duty?
116.06 |
1. OCFA Driver Handbook
2. Fire Vehicle Apparatus Notebook 3. SOP's 4. GO's 5. CA Vehicle Code |
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What is required to drive OCFA vehicles?
116.06 |
1. OCFA Driver Safety Training course
2. Current required license 3. FC responsible to ensure personnel are familiar with requirements and current |
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Hours of RFOTC Fitness Center
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0500-2100 7 days a week
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Who can use fitness center
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- OCFA employees
- RFF and Chaplains Mon-Fri only - Not contract employees, family, friends - FF from other agencies can use when here for class with approvals |
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Light-duty vehicles assigned to employees parked where?
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- At employees regularly assigned work location unless exempted
- Reference Light Vehicle Operators Handbook located in glove box |
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What must employee do on personal social media website if they acknowledge their relationship with OCFA and want to speak freely?
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Provide disclaimer that they are not speaking on behalf of OCFA
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Can employees names or images be used on personal social media sites?
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Not if it could potentially violate rules or laws regarding privacy or confidentiality
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Can OCFA computers be used to access personal social media websites?
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NOPE
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How to request permission to use OCFA trademarked material on personal website?
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Attached form to request permission from Corp Comm
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Who to contact if concern regarding ability to use or say something on social media website?
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Corp Comm
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Who can provide incident report info, patient info or personal employee info to a customer?
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- ONLY the Clerk when appropriate
- Employee info only available by subpoena |
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What to do with complaint/compliment
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Enter onto Sharepoint using Customer Feedback Form. Automated to followup at certain timelines
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