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26 Cards in this Set
- Front
- Back
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a set of two or more interrelated components that interact to achieve a goal.
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a system
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occurs when a decision or aciton of a subsystem is inconsistant with another subsystem or the system as a whole
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goal conflict
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when a subsystem achieves its goals while contributing to the organizations overall goal
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coal congruence
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eliminating duplicate recording, storage, reporting and other processing activities in an organization
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integration
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facts that are collected, recorded, stored, and processed by an information system
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data
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information required by a government entity
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mandatory information
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information reuquried to conduct business with external parties
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essential information
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most internal information is___since choices must be made regarding what information should be available to whom and how frequently
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discretionary information
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a system that collects, records and stores and processes data to produce information fro decision makers
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accounting information system
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six components of AIS
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people, procedures and instructions, data, software, information technology, infrastructure, internal controls and security measures
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AIS fulfills three important business functions
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Collect and store data about activities resources and personnel, Transform data into information that is useful for making decisions, Provide adequate controls to safeguard assets
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Three factors that influence the design of an AIS
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developments in IT, strategy, organizational culture
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the linking together of all the primary and support act ivies in a business. Value is added as a product passes through the chain
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value chain
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a value chain consists of these primary activities provide value to the customers
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inbound logistics, operations, outbound logistics, marketing and sales, service
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support activities fit in these five categories
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firm infrastructure, human resources, technology and purchasing
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How AIS can add value to an organization
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"improving the quality and reducing the costs of products or services, improving efficiency, sharing knowledge, improving the efficiency and effectiveness of its supply chain, improving the internal control structure and improving decision making
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decision making has these steps
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identify the problem, collect and interpret information, evaluate ways to solve the problem, select a solution methodology and implement the solution
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information can improve decision making by
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identifying solutions that require management action, provides a basis for choosing among alternative actions by removing uncertainty, information about the results of previous decisions and providing accurate information in a timely manner
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repetitive and routine decisions
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structured decisions
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decisions made from incomplete decision making rules
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semi structured decisions
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non recurring and non routine decisions
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unstructured decisions
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effective and efficient performance of specific tasks
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operational control
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effective and efficient use of resources for accomplishing organizational objectives
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management control
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establishing organizational objectives and policies for accomplishing the effective and efficient use of resources
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strategic planning
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what are the two basic business strategies that companies can follow
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product differentiation strategy and low cost strategy
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three basic strategic positions
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variety based strategic position, needs based strategic position, and access-based strategic position
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