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25 Cards in this Set

  • Front
  • Back
Communication Model
source,
message, channels, receiver
Interactive communication
a dialogue and marketing communication is moving in that direction.
Noise: internal & external
External noise- Noise that hinders the consumer’s interpretation of the message
I- Personal factors that affect the message of advertisement
Message, medium
Channel of Communication
Receiver
reader, viewer, listener
Facets Model Concepts
1. See/hear
2. Feel
3. Think/understand
4. Connect
5. Believe
6. Act/do
All of these work together to create a response to a brand message
Impact
an advertisement has on receivers of the message
AIDA
Attention, Interest, Desire, Action
Facets Model of Effects
***present a model of advertising effects that does a more complete job of explaining how advertising creates various types of consumer responses.
Perception
the process by which we receive information through our five senses and assign meaning to it.
Exposure
important goal of media planners who try to find best way to reach consumers with a message.
Awareness
an ad makes an impression
Recognition & recall
people remember seeing the ad and recall
Subliminal effects
message cues given below the threshold of perception
influence
opinion leaders,
bandwagon appeals
Differentiation
consumer's ability to separate one brand from another in a product category
Recall
measure of learning or understanding
involvement
the degree to which you are engaged in attending to an ad and the process through responding to a message and making decision
Brand linkage
reflects degree to which the associations presented in message, and interest, connected to brand
Motivation
creating a persuasive message
Conviction
consumers agree with a persuasive message and achieve a state certainty
Brand loyalty
a response to brand communication that crosses over between thinking, feeling, and doing
Trial
allows a customer to test a product without committing
Advocacy & referral
speaking out a brand's behalf and referring to it when someone asks for reccommendation
Strong & Weak Theories
strong- sales is the only true effectiveness
weak- reinforce existing brand perceptions rather than change attitudes