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12 Cards in this Set
- Front
- Back
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What is the fee for using ACU's overdraft protection?
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$29 per transaction (always, no exceptions)
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Who is eligible for overdraft protection?
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All members with a checking account (except teen checking) that receives direct deposits of at least $250 a month.
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How long can a member overdraw their checking account?
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Up to 31 days, their negative balance will be brought current when their direct deposit is posted.
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Can a member be denied or blocked from overdraft protection?
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Yes, if their account stays negative for 31+ days the overdraft protection is disabled and can only be turned back on after a review from collections.
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Does overdraft protection still work if the member's direct deposits stop?
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No, After 45 days with a direct deposit, the overdraft protaction will be disabled.
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Do minor accounts qualify for overdraft protection?
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No, the primary member must be over 18 years old.
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What is the overdraft protection limit for a member with a direct deposit range of $250-$1499?
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OD Limit: $500
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What is the overdraft protection limit for a member with a direct deposit range of $1500-$2999?
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OD Limit: $1000
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What is the overdraft protection limit for a member with a direct deposit range of $3000 or more?
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OD Limit: $1500
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Can a member go over their overdraft protection limit?
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Yes, they can go over their OD Limit by ONE fee ($29)
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What if the member has OD Protection from their savings?
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The OD protection will only be used as a last resort, unless the member specifies otherwise.
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What does NEO (intranet) stand for?
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Never Ending Opportunity
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