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54 Cards in this Set

  • Front
  • Back
retail store
Obtains goods from wholesalers to sell to consumers
wholesale
Obtains goods from suppliers to sell to retailers
department store
Sells a variety of goods and services in a single store
warehouse club and super store
Offers price advantages and wide product selection to its members
discount store
Sells certain lines of merchandise at below-average prices
consignment store
Sells used merchandise at reduced prices
thrift
The quality of being frugal, using resources wisely
specialty store
Sell goods and services for specialized purposes
door-to-door sales
Salesperson comes to home, either by invitation or not
catalog shopping
Shopper calls on telephone to buy goods listed in a catalog
telemarketing
Seller calls on telephone to sell goods or services
T-commerce
Shopping in response to ads on television
E-commerce
Buying goods and services on the Internet, including Internet auctions
reliability
Being able to depend on a person or business to back up their claims
services
Special consumer features offered by a store or other seller
impulse buying
Buying on the spur of the moment, without planning
warranty
A guarantee that a product will perform up to specified standards; four types are implied, written, full, and limited warranties
estimate
A total expected cost, in writing, for performing a service
work order
Gives authority to a service provider to perform services
contract
Legally binding papers signed by all parties in an agreement
service warranty
Guarantees certain quality standards of performance
public transit
Public modes of transportation available in cities---bus, subway, trolley
carpooling
Grouping with others to share rides to and from work
depreciate
To decrease in value
disclosure sheet
Describes any repairs or replacements done on a used care
make
The brand of a vehicle
model
A line of vehicles made by a specific company, such as Ford Taurus
domestic
American-made
imported
Foreign-made
auto superstore
Dealerships with huge inventories of new and used vehicles
fuel economy
Type of fuel used and miles per gallon
power
A vehicle’s ability to accelerate for speed
performance
A vehicle’s ability to handle, brake, and accelerate on the road
invoice price
The price the dealer pays the manufacturer
base price
The price of a vehicle with standard equipment
options
Features available at extra cost or special prices
manufacturer’s suggested retail price
Base price + price options installed by manufacturer + manufacturer’s transportation charge
sticker price
Dealer’s initial asking price as found on the sticker in the vehicle window
up front costs
Costs when signing a lease---deposit, taxes, and registration fees
leasing
Monthly payments in eschange for exclusive use of vehicle for a time
capitalized cost
Price for a leased care
capitalized cost reduction
Payment similar to down payment that results in lower monthly payment
lease term
Length of the lease---usually, 24, 36, or 48 months
option to purchase
At end of lease, the alternative to purchase the leased vehicle
residual value
The worth of a leased vehicle at the end of the lease
installment loan
A loan to be repaid in equal payments
liability insurance
Covers when liable or responsible for an accident where others are injured or killed
collision insurance
Pays for loss or damages to insured person’s care due to accident
comprehensive physical damage insurance
Pays for loss or damage not resulting from a collision---e.g., fire, theft, falling objects
no-fault auto insurance
Pays claims regardless of who is at fault
underinsured motorist insurance
Covers difference between liability coverage and underinsured motorist and the amount of losses
rental reimbursement
Covers costs of renting a care while yours is being repaired
premium
The cost for insurance coverage for the term of the insurance policy
deductible
The amount an insured person must pay before the insurance company pays on a claim