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8 Cards in this Set
- Front
- Back
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1. What is the first step to good communications?
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LISTENING
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2. What is a successful listening outcome?
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When the listener understands the information exactly as the sender intended.
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3. What are the 5 steps for improving your listening skills?
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KEEP AN OPEN MIND
LISTEN AS IF YOU HAD TO TEACH IT TAKE NOTES MENTALLY REPAEAT, FORECAST, SUMMARIZE AND PARAPHRASE THE SPEAKERS REMARKS RESPOND AND ASK APPROPRIATE QUESTIONS. |
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4. Explain each of the 5 FOCUS principles you need to keep in mind as you organize a briefing.
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>F< FOCUSED
>O< ORGANIZE >C< CLEAR >U< UNDERSTAND >S< SUPPORT |
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5. What method will you use to present your briefing?
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.
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6. Explain each of the 3-part structure that most writing and speaking is organized.
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INTRODUCTION
BODY CONCLUSION |
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7. What are the delivery techniques you need to keep in mind while giving your presentation?
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.
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8. What is a non-verbal communication?
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NON VERBAL GESTURES:
>smiling >frown or nod of the head Hand gesture and military bearing |
