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11 Cards in this Set
- Front
- Back
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A guiding principle or course of action adopted toward an objective or objectives.
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Policy
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Prescribes specific ways of doing specific activities. That which regulates the formal steps in an action. A series of steps followed in a particular order.
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Procedure
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A statement, indication, or outline of policy by which to determine a course of action. Any guide or indication of a future course of action.
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Guideline
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A principle set up by authority, prescribing or directing action or fobearance.
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Rules
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A rule or order prescribed by authority o regulate conduct.
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Regulation.
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As a rule, to develope effective SOP/SOG's rganizations should get input from whom?
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All groups potentially affected by the SOP/SOG.
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A key variable in determining the success or failure during implementation is keeping user friendly. Wat are some suggestions to help attain that goal when developig an implementing SOP/SOG's?
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- Level of detail
- Clarity and concise - Target audience - Flexibility and ambiguity - |
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When writing SOP's, you should remeber that the term "may" implies what?
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Flexability
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Standard operating procedures and guidelines are not what type of documents?
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Static
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According to the National Highway Traffic Safety Administration, ambulance operators need to be trained with the knowledge and skills to do what?
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Operate their vehicles so that their vehicle, equipment, crew, and patients will be delivered safely and efficiently.
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In referance to compliance/enforcement, Supervisors and line officers as middle management must do what?
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Lead by example and account for the actions of every responder.
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