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36 Cards in this Set

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  • Back

Sequential Influence Technique: start off small and move to a larger request

Foot in the Door

Sequential Influence Technique: begin with a large request and scale down to an appropriately modest request

Door in the Face

Theory that explains "Foot in the Door", says that people will infer they are a good person after performing a small favor and will make them accept the second request

Bem's Self-Perception Theory

When does Foot in the Door work?

when 2nd request is a continuation of the initial request, not asked immediately after the first request

Why does Door in the Face work?

guilt


social judgment (the second request is closer to their anchor)


self-presentation (fear they will look bad for turning down the first request)

When does Door in the Face work?

when there is only a short delay between the requests

Sequential Influence Technique: give person a gift before making the request

pre-giving

Sequential Influence Technique: when a persuader convinces a person to do something, then increases the cost of compliance

Low-balling

Sequential Influence Technique: induce a state of fear, relieve the fear, then request

Fear-then-Relief

Sequential Influence Technique: make the request in an unusual manner

Pique Technique

Sequential Influence Technique: disrupt usual resistance by phrasing request oddly, then rephrasing request

Disrupt-then-Reframe

What contextual influences can affect a person's persuasion attempts?

level of intimacy


dependency


perceived rights

What individual differences can affect a person's persuasion attempts?

culture: individualism vs. collectivism


gender: women use more polite tactics


self-monitoring: high adapt strategies vs. low use same techniques

when stimuli are perceived by the sense but do not reach conscious awareness

subliminal perception

Why is subliminal advertising not effective?

-different thresholds for conscious awareness


-no guarantee people perceive it intended way


-message quickly overwhelmed by other stimuli

paid communication about a product that is subtly inserted into media entertainment programming

Product Placement

How can product placement be effective?

mere exposure


conditioning


narrative integration

What are mechanisms advertisements use to appeal to people with low involvement in their products?

mere exposure


association


celebrities

When does mere exposure work?

When we do not already have strong attitudes toward the product (negative attitudes will grow stronger)

What are ways ads use association?

Classical Conditioning


Semiotics


Accessibility

Hypothesis that states celebrities are especially effective if the product they endorse "matches" their perceived characteristics

Advertising Match-Up Hypothesis

Differences between advertisements and campaigns:

sell a product vs. promote idea


no community support vs. community support


convince to buy something vs. to do something

3 major types of communication campaigns

Psychological Approach


Diffusion Theory


Social marketing

What are the stages of change in psychological approach?

Pre-contemplation, Contemplation, Action

5 Strategic Steps in a Social Marketing Campaign

Planning


Theory


Communication Analysis


Implementation


Evaluation/Reorientation

What did the McGruff crime prevention campaign do right?

identifiable mascot and repeated message using different motifs

What did the Anti-smoking/Tobacco reduction campaign do right?

applied cognitive, affective, and behavioral concepts

What did the anti-drinking campaign do right?

targeted social perceptions that everyone drinks a lot but didn't conflict with the alcohol industry;


support from Hollywood

What did the drug prevention campaign do wrong?

came off as controlling or condescending, did not coincide with target audience's beliefs

How can truthful communication be applied to persuasion?

Deceitful messages reduce effectiveness in persuading audiences;


They also reduce credibility, trustworthiness, and perceptions of goodwill and expertise

presenting info that leads the audience to draw an incorrect conclusion, can occur accidentally when the persuader doesn't have complete info

false inferences

Two types of false inferences:

out of context


omission

generalizing info about one member of a group from info based on a limited part of the group

hasty generalizations

when the persuader wrongly attributes the cause of one event to the event that preceded it

post-hoc fallacy

also known as ad hominem, when the persuader attacks a person holding a position opposed to their own

personal attack

when the persuader implies that their argument is true simply because so many other people agree with it

band-wagoning