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34 Cards in this Set
- Front
- Back
Organizational Structure
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specification of the jobs to be done within an organization and the ways in which they relate to one another
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Organizational Chart
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diagram depicting a company's structure and showing employees where they fit into its operations
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Chain of Command
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reporting relationships within a company
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Job Specialization
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the process of identifying the specific jobs that need to be done and designating the people who will perform them
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Departmentalization
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process of grouping jobs into logical units
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Profit Center
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separate company unit responsible for its own costs and profits
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Product Departmentalization
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dividing an organization according to specific products or services being created
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Process Departmentalization
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dividing an organization according to production processes used to create a good or service
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Functional Departmentalization
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dividing an organization according to groups' functions or activities
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Customer Departmentalization
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dividing an organization to offer products and meet needs for identifiable customer groups
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Geographic Departmentalization
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dividing an organization according to the areas of the country or the world served by a business
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Centralized Organization
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organization in which most decision-making authority is held by upper-level management
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Decentralized Organization
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organization in which a great deal of decision-making authority is delegated to levels of management at points below the top
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Flat Organizational Structure
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characteristic of decentralized companies with relatively few layers of management
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Tall Organizational Structure
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characteristic of centralized companies with multiple layers of management
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Span of Control
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number of people supervised by one manager
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Delegation
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process through which a manager allocates work to subordinates
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Responsibility
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duty to perform an assigned task
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Authority
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power to make the decisions necessary to complete a task
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Accountability
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obligation employees have to their manager for the successful completion of an assigned task
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Line Authority
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organizational structure in which authority flows in a direct chain of command from the top of the company to the bottom
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Line Department
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department directly linked to the production and sales of a specific product
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Staff Authority
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authority based on expertise that usually involves counseling and advising line managers
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Staff Members
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advisers and counselors who help line departments in making decisions but who do not have the authority to make final decisions
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Committee and Team Authority
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authority granted to committees or teams involved in a firm's daily operations
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Work Team
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groups of operating employees who are empowered to plan and organize their own work and to perform that work with a minimum of supervision
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Functional Structure
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organization structure in which authority is determined by the relationships between group functions and activities
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Divisional Structure
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organizational structure in which corporate divisions operate as autonomous businesses under the larger corporate umbrella
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Division
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department that resembles a separate business in that it produces and markets its own products
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Matrix Structure
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organizational structure created by superimposing one form of structure onto another
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International Organizational Structure
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approaches to organizational structure developed in response to the need to manufacture, purchase, and sell in global markets
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Informal Organization
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network, unrelated to the firm's formal authority structure, of everyday social interactions among company employees
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Grapevine
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informal communication network that runs through an organization
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Intrapreneuring
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process of creating and maintaining the innovation and flexibility of a small-business environment within the confines of a large organization
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