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11 Cards in this Set

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communication strategies

outline the objective/goals of the communication

electronic information

Any digital data for use with computers or computer networks including disks, CD-ROMs, or World Wide Web (WWW) resources

format

The structure you use to prepare and organize your speech

digital information

Information found in the online environment

data

facts and statistics collected together for reference or analysis

primary sources

is a person with direct knowledge of a situation, or a document created by such a person

secondary sources

is a document or recording that relates or discusses information originallypresented elsewhere

group dynamics

the interactions that influence the attitudes and behavior of people when they are grouped with others through either choice or accidentalcircumstances

leadership style

is a leader's style of providing direction, implementing plans, and motivating people

aptitude

a natural ability to do something

critical listening strategies

involves analysis, critical thinking and judgment and occurs when you want to understand what the speaker is saying