1155 Final Part 3

Front 1

What type of communication invites interaction, puts others at ease, wins affection and helps people cope with stress and fear?

Back 1

Using Humor

Front 2

Some examples of ? humor are sarcasm, put-downs, and racist and sexist humor.

Back 2

negative

Front 3

To share your feelings with someone, usually through personal experience, in order to gain his trust, make them more comfortable, or put them at ease is what form of communication?

Back 3

Self Disclosure

Front 4

Not talking after saying something important to the client to give them time to absorb what was just said is what form of communication?

Back 4

Using Silence

Front 5

"I need your help to turn this patient over." is what form of communication?

Back 5

requesting support

Front 6

Questions or statements to help the client develop or expand an idea. e.g. How long have you had this pain?, where is the pain?, What were you doing before the pain started? What form of communication is this?

Back 6

Focusing

Front 7

Offering your presence, make yourself available, show interest/concern is what form of communication?

Back 7

Offering self

Front 8

Putting events/actions in better perspective and notes the cause/effect relationship. What form of communication is this?

Back 8

Placing Events in Time/Sequence

Front 9

Repetition to the client of what the nurse believes is the main thought or idea expressed. What form of communication is this?

Back 9

Restatement/paraphrasing

Front 10

When you are collecting info you need to provide the best nursing care you ask "the 6 questions" name the 6 questions and the form of communication you are using?

Back 10

Why, What, How, Who, When, Where

Asking Relevant Questions

Front 11

? is the communication form that is direction back to the client of his ideas, feelings, questions, or content.

Back 11

Reflection

Front 12

A style in which one person asks another person to share his own ?,?,? is an investment in your patients emotional well-being and enhances your understanding of their needs and helps to enlist their cooperation.

Back 12

feelings, observations, hopes

Front 13

Using ? is the act of communicating to our fellow human beings that we understand how they are feeling and what makes them feel that way.

Back 13

empathy

Front 14

? is a way to affectionately transmit warmth, caring, compassion and understanding to a patient or family. It is important to be sincere when using ?, so the intended message is conveyed. e.g. handshake, hug, touching a shoulder.

Back 14

Touch

touch

Front 15

Mutual decision making regarding the goals, direction, and so forth, of future interactions. What form of communication is this?

Back 15

Planning

Front 16

A nonverbal communication technique that diminishes physical space between the nurse and client is what form of communication?

Back 16

reducing distance

Front 17

Setting a clear understanding of what is expected from the nurse and patient. e.g. "if you have any questions, please ask me and I will answer them for you" What form of communication is this?

Back 17

Establishing Guidelines

Front 18

A question or comment that allows the nurse to gain an understanding of a patients comment is what form of communication?

Back 18

Seeking clarification

Front 19

Attempts to reach a mutual meaning denotative, connotative of specific words, is what form of communication?

Back 19

Seeking Consensual Validation
e.g.- this feeling is it pain? or irritation? etc.
- Ok, pain. Is it hot?,cold?, dull?

Front 20

Recognition of an others existence, validity, authority, or right, is what form of communication?

Back 20

Acknowledgement

Front 21

Explaining the meaning of something is what form of communication?

Back 21

Interpretation

Front 22

Asking why?, Defending long waits, giving advice, stereo typed responses, changing topics, belittling feelings, failure to listen, failure to probe, parroting, reassuring, rejecting, using professional terms, asking personal questions, sympathizing, Arguing, patronizing, automatic responses, interrupting, expressing values/judgements, approving/disapproving, passive/aggressive responses, challenging, and probing are all examples of what form of communication?

Back 22

communication blockers