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Collective bargaining is the process whereby workers organize together to meet, converse, and compromise upon the work environment with their employers. Which of the following is a function of operations management with regard to collective bargaining?
A. A performance standard (often by benchmarking, or comparing to a well-accepted standard)
B. monitoring and measuring results, comparing the results to the standard and then making adjusts as necessary
C. Ensure collective bargaining agreement is in line with mandatory guidelines
D. Timely output in the face of uncertain demand, complicated processes, and variances in input
B. monitoring and measuring results, comparing the results to the standard and then making adjusts as necessary