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24 Cards in this Set

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Define: Business Objectives
Goals that must be achieved in order to realise the stated aims of an organisation, department or individual team. Tend to be medium length. Either corporate or functional objectives.
Define: Corporate Objectives
Goals of the whole organisation rather than of different elements of the organisation. Are set in order to co-ordinate the activities of, guide the actions of, and give a sense of direction to the whole organisation. Dictated by the mission or corporate aims of the organisation.
Define: Functional Objectives
Goals of each of the functional areas of the organisation (eg: marketing, finance, operations, HR). Designed to ensure the business achieves its corporate objectives, overall aims or mission. Are set in order to co-ordinate the activities of, guide the actions of, and give a sense of direction to a department.
Define: Mission
An organisation's aims or long-term intentions.

Define: Mission Statement
A qualitative statement of an organisation's aims that uses language intended to motivate employees and convince customers and suppliers of their sincerity.

Define: Strategy

The medium to long-term plans through which a business intends to achieve its objectives.

Define: Cash Flow
The amounts of money flowing into and out of a business over a period of time.

Define: Price
The amount paid by a customer to purchase one unit of product.
Define: Total Revenue

The income received from an organisation's activities.




Total revenue = Price per unit x quantity of units sold.

Name 3 names for Total Revenue

Income


Revenue


Sales Revenue


Sales Turnover


Turnover

Define: Profit

The difference between the income of a business and its total costs




Profit = Total revenue - total costs


Name 2 reasons why business exist

To provide goods and services




To make a profit



Name 5 common business objectives (8)

* Profit


* Growth


* Survival


* Cash Flow


* Social and Ethical objectives


* Diversification


* Market Standing


* Meeting the needs of other stakeholders

Define SMART objectives

Specific


Measurable


Achievable


Realistic


Timed

Define: Fixed Costs

Costs that do not vary directly with output


Define: Variable Costs

Costs that vary directly with output


Define: Total costs
The sum of fixed costs and variable costs
Define the relationship between sales volume and total revenue

Selling price stays the same:


Direct.


If sales volume doubles, total revenue doubles

Name 5 fixed costs (7)

* Machinery


* Rent


* Salaries


* Administration


* Vehicles


* Marketing


* Lighting and Heating

Name 3 variable costs

* Raw materials


* Wages of direct labour


* Power


Differentiate: wages and salary

Wages = paid to those who make the product


Salary = paid to staff not directly involved in production

Define the relationship between output and costs

Total variable costs change by the same percentage as output.


Eg: If output doubles, variable costs double


Fixed costs stay the same

Define the relationship between costs and price

Generally, if costs rise, prices rise too.


This is because they try to maintain the profit margin.


Name 4 reasons as to why profit is important (6)

* As a reward


* As a motivator


* As a measure of success


* As a guide for future investment


* As a source of finance


* Attractive to stakeholders