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63 Cards in this Set

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Affinity Diagrams is defined as?
Ideas generated from other requirements gathering techniques are grouped by similarities
Balance Stakeholder requirements can be described as…?
SH needs may or may not match the requirements or other SH needs. PM must balance the interests of all in the interests of the project.
Brainstorming is defined as?
Strives for group think, not individual thoughts. Does not ensure that everyone's ideas are incorporated
Collect requirements has several methods; what are they?
1. Nominal Group Technique 2. Delphi Technique 3. Affinity Diagram 4. Brainstorming 5. Interviews 6. Focus Groups 7. Mind Maps 8. Facilitated workshops 9. Questionnaires / Surveys 10. Observation 11. Prototypes 12. Group decision making
Competing requirements: What tools does the PM have to resolve competing requirements?
By accepting those that comply with: 1. the business case stating the reason the project was initiated (legal, market demands, etc.) 2. project charter 3. project scope statement 4. project constraints
Competing requirements: When dealing with competing requirements, the PM should do some of the following:
1. Use conflict resolution, team building, & problem-solving skills 2. Review against with previous list 3. Hold meetings, interviews, etc. 4. Make decisions that do not impact the reason the project was started 5. Bring suggested changes to the Proj Charter to the sponsor for approval 6. Escalate when necessary
Constraints & Assumptions are A. Identified then managed B. Managed then Identified
A
Control accounts in the WBS are located where?
Typically in the middle, not the highest or lowest level.
Control Scope Process Includes what...?
Measuring project and product scope performance and managing Scope Baseline changes
Control Scope: What does the PM need to control scope?
1. Understanding of the project scope 2. Be aware of the original requirements / requirements traceability matrix 3. Measure scope performance against the scope baseline for variances and decide if any action should be taken 4. Determine any scope baseline or other project updates 5. Analyze impact of scope changes through Perform Integrated Change Control
Decomposition can be described as…?
1. The subdivision of project deliverables into smaller more manageable components until the work / deliverables are defined to the work package level 2. involves analyzing deliverables related to work 3. structuring and organizing the WBS 4. Decomposing upper level WBS components 5. assigning ID codes 6. Verifying the degree of decomposition is sufficient
Define Scope Process can be described as...?
What is and is not included in the project and its deliverables
Define Scope Process has what primary output?
Project Scope Statement
Delphi Technique is defined as?
Request for info sent to experts who participate anonymously, responses are compiled, and results are sent back to them for review until consensus is achieved.
Dictatorship group decision-making is defined as?
Single person makes the determination for the entire group; can have neg. impacts if no buy in from all SHs.
Facilitated Workshops is defined as?
Bring together SHs with different perspectives to arrive at consensus
Focus Groups is defined as?
This technique gets SME's / SH's opinions & requirements which is directed by a moderator.
Group Decision-Making techniques are (4)?
1. Dictatorship 2. Majority 3. Plurality 4. Unanimity
Majority group decision-making is defined as?
The groups chooses the decision that resulted in more than 50% of member support
Mind Maps is defined as?
A diagram of ideas or notes to help generate, classify, or record information.
Nominal Group Technique is defined as?
Participants rank the most useful ideas; usually done during Brainstorming
Plurality group decision-making is defined as?
If there is no majority opinion, the group goes with the one that has the most supporters
Product Analysis can be described as what?
To analyze the objectives and description of the product stated by the sponsor / cust. and turn them into tangible deliverables
Project Scope Statement can be described as…?
1. Here is what we will do on this project 2. Here is the approved project and product scope for this project
Project Scope Statement involves what roles?
1. Stakeholders 2. outside experts 3. PM may identify areas where people want scope but it was not approved into the project
Project scope statement usually includes what pieces of information (6)?
1. Product scope 2. Project scope 3. Deliverables 4. Product 5. Acceptance 6. What is not part of the project 7. Constraints and assumptions
Questionnaires used for large or small groups?
For large groups
Requirements Mgmnt Plan is an output to what process?
Collect Requirements
Requirements Mgmnt Plan should answer what questions?
1. Once I have all the requirements, what will I do to analyze, prioritize, manage, and track changes? 2. What should I include in the Requirements Traceability Matrix?
Requirements Traceability Matrix has what attributes?
1. Helps track requirements over the life of the project 2. To analyze requirements when there is a proposed change 3. Requirement IDs 4. Who is assigned to manage requirement 5. Requirement status 6. Gives team members with 'work' beyond their tasks
Scope Baseline consists of what three pieces?
1. Project scope statement 2. WBS 3. WBS dictionary
Scope Baseline is used to evaluate the success of a project. True or False
TRUE
Scope change results in what project aspects to be evaluated?
1. effect on time 2. cost 3. risk 4. quality 5. resources 6. customer satisfaction
Scope Management can be described as…?
How scope will be 1. Planned 2. Executed 3. Controlled 1. Defining what work is required and making sure only that work gets done 2. Later parts of project planning can add scope, such as the Risk Mgmnt Plan
Scope Mgmnt Plan, as described by PMBOK, as five steps. What are they?
1. Determine requirements, they must support the business need of project as described in the project charter 2. Balance the needs of the Stakeholders to determine product scope and project scope 3. Create WBS 4. Verify that scope of work planned is being done 5. Measure scope performance and adjust as needed
Scope Mgmnt Plan: Is the Scope Mgmnt Plan iterative?
Yes
Scope mgmnt plan: What is an outcome of iterative scope mgmnt plan development?
later parts of project planning could add more scope
Scope: What does unnecessary scope do to a project?
It adds: 1. Time 2. Cost 3. Risk
Should a stakeholder request to add something new to a project that does NOT pertain to the project be rejected?
Yes
Unanimity group decision-making is defined as?
Everyone agrees on a single point of action
Verify Scope and Perform Quality Control: Describe their similarities and differences
Differences: the focus of the effort and who is doing the checking. 1. The QC dept does the Perform QC 2. Perform QC is usually done first 3. In Verify Scope, the customer checks the deliverables - Both involve checking for correctness of work
Verify scope process can be defined as?
1. Involves frequent, planned-in, meetings with customer or sponsor to gain formal acceptance of deliverables during monitoring and control; 2. can be done at the end of each phase 3. Done during the Monitoring & Controlling process group
Verify Scope Process results in?
Formal acceptance of interim deliverables by the customer
WBS can be described as…?
1. A deliverable oriented hierarchical decomposition of the work 2. identifies all deliverables 3. Foundation in which project is built 4. Each descending level increases in detail 5. Work packages are the lowest levels, in which the planned work is contained 6. Forces you to think through all aspects of the project 7. Can be reused on other projects 8. Does NOT show dependencies
WBS Dictionary can be described as…?
1. Description of the work to be done for each work package 2. Ensures the resulting work better matches what is needed 3. Prevents Scope Creep 4. Is an output to the 'Create WBS Process'
WBS Dictionary: Are all the WBS Dictionary entries filled in at the beginning?
No
WBS has what benefits?
1. Helps prevent work from slipping through the cracks 2. As part of Integrated Change Control to evaluate impacts on scope changes 3. Provides team members a visual where their part fits within the project 4. Facilitates communication between team and other SHs 5. Helps prevent changes / controls scope creep 6. Provides a basis/proof for estimating staff, cost, & Time
WBS: Are more than just 'customer deliverables' included on the WBS?
Yes
WBS: How does a WBS help a PM manage a project?
1. Scope change; is the change inline with the project 2. As part of integrated change control to evaluate scope changes 3. Control scope creep 4. As a communications tool 5. To help new team members see their roles
WBS: The first level of the WBS is typically what?
The project life cycle
WBS: The last row of the WBS are the what?
Work Packages
WBS: What are some reasons to use a WBS over a list?
1. Items don't slip through the cracks 2. List does not allow you to break items into smaller pieces 3. list is created by one person while a WBS is created by many people 4. Allows team to walk through the project in their heads 5. Makes people feel the proj is more achievable 6. WBS shows how tasks relate to one another
WBS: What are the rules to creating a WBS?
1. Created with the help of the team 2. First level completed before broken down further 3. Each level is a smaller piece of the level above 4. The entire project is included in each of the highest levels 5. Includes only deliverables that are really needed 6. Deliverables not in the WBS are not part of the project
WBS: What goes at the top of the WBS?
The project title
WBS: What is the relationship (flow) for the WBS?
Project > Control Accounts > Work Packages ------- WBS Dictionary offshoot of work package > Activities
WBS: Why is a WBS better than a list?
1. May not include all deliverables; 2. the list may contain work packages > than the 8 to 80 rule; 3. list is usually created by one person, WBS by the team; 4. the process of creating the WBS allows the team to visualize the project which results in m
Control scope process: What is the PM's role regarding the control scope process?
To control the project to the PM plan and to meet all baselines
What process is the Assumptions Analysis a part of?
Risk Mgmnt process
Work Package has been reached when?
1. Can be realistically and confidently estimated 2. Can be completed quickly 3. Completed without interruption 4. May be outsourced
Work packages are further divided into what?
Schedule Activities
Work packages are reached when they include deliverables that:
1. Can be reliably & confidently estimated and managed 2. Can be completed quickly 3. Can be completed without interruption 4. May be outsourced or contracted out
Work packages can be worked on by more than one person. True or False?
TRUE
Work Packages: Divide the Work Packages into activities is part of what process?
Define activities