Alaska Airlines is one of the most respected airlines in the United States. They are best known for their high-performance levels of process control and tracking control systems. The airline flies more than 100 locations not only in the United States, but also in Canada and Mexico. High levels of process control systems ensure the delivery of baggage in twenty minutes or less from the plane arrival to the gate. If the airlines fail to meet the twenty minutes, they reward the passenger with a twenty dollars’ fly voucher or twenty-five hundred frequent flyer miles. To be able to achieve this goal, Alaska Airlines set up clear expectations. This included preparation prior to the airplane getting to the airport, people understanding their role as the airplane arrives at their destination, and consistently executing every step in the process each time an airplane arrives. They believed the success of its business is the development of a quality process with high performance metrics.
Flowchart …show more content…
Baggage passes through TSA automated screening and is manually open or inspected (if suspicious)
5. Conveyers belts sort and transfer bags to their location at the tarmac level
6. Baggage handlers loads the bags onto the carts and take it to the plane
7. Hot bags (bags with less than 30 minutes between transfer) are delivered from plane to plane
8. Cold bags (bags with over 60 minutes between plane transfer) are sent back into the normal conveyer system.
Airlines can examine its supply chain management process. Good management of the company’s suppliers will have a positive impact on the company’s operations because it will assure the company is providing good quality products to their customers, increase the company reputation, reduce operating cost and consequently increase profitability. Furthermore, a good supply chain management can be a competitive advantage for the company because it creates a better relationship with suppliers and enhance the business
Flowchart …show more content…
Baggage passes through TSA automated screening and is manually open or inspected (if suspicious)
5. Conveyers belts sort and transfer bags to their location at the tarmac level
6. Baggage handlers loads the bags onto the carts and take it to the plane
7. Hot bags (bags with less than 30 minutes between transfer) are delivered from plane to plane
8. Cold bags (bags with over 60 minutes between plane transfer) are sent back into the normal conveyer system.
Airlines can examine its supply chain management process. Good management of the company’s suppliers will have a positive impact on the company’s operations because it will assure the company is providing good quality products to their customers, increase the company reputation, reduce operating cost and consequently increase profitability. Furthermore, a good supply chain management can be a competitive advantage for the company because it creates a better relationship with suppliers and enhance the business