According to Robbins, “Describing what managers do isn’t easy because, just as no organisations are exactly alike, neither are managers’ jobs” (Robbins et al., 2012). This essay will discuss about the four management functions as well as the role of managers and to see whether their roles are expanding and increasingly complex. This essay will also include what manager’s goals are and the recent changes in managerial hierarchies. The role of managers is important as it is what makes a company to success in achieving their goals.
Discussion
The term ‘manager’ means ‘one who conducts a house of business or public institution’ that originated back in 1705. The word ‘management’ is defined as one best way for something to be done …show more content…
First line managers are also called supervisors and their job is to be responsible for the supervision of the employee who does the tasks that they are asked to such as produce goods and services. Middle managers are responsible for supervising the first-line managers. They also help the first line managers and the employees to use the resources wisely and efficiently or improve the customer service. Top managers are responsible for the entire department’s action in the workplace. They also monitor how the managers below them are executing the tasks to achieve the company’s …show more content…
Company such as Woolworths added a self-service checkout in most of their branches. Adding a self-service checkout in their stores saved 8 hours of customers spent time at the checkout and more than two kilometres of paper for the receipt per week (Foran 2011).
The duty and responsibilities of all managers have changed radically in the past few years. Global competition and latest information technology are the main factors of the dramatic changes. Companies competing for the scarce resources have put a lot of pressure on managers to make their company more sustainable, effective and increase their organizational performance. Latest information technology allow all managers to access mostly everything there is to see giving their company an advantage to improve their abilities such as control, lead, organize and plan.
Chief executive officers (CEO) and top management levels are restructuring their organization and outsourcing organizational activities to get fewer workers on the payroll. When a company decides to restructure their organization, it means that they are eliminating jobs of all levels of managers and employees because the new information technology can process information quickly and more