Virtual Care Case Study

Decent Essays
From the meeting today, I had one item that the committee would like you to discuss with Dr. Jandel, associated with same day access for nonmembers to virtual care (video visits, text messages, email your doctor, etc.). Jacque mentioned there will be a communicaiton going out concerning all of the virtual care available to members. Members have access to kp.org for three months after their coverages ends with KP, and a provider will not be aware that they are advising a nonmember. Currently only Medicare pays for virtual care and Medicaid does not reimburse for members or nonmembers. The question is, does anything need to be added to policy concerning access to virtual care for nonmembers?

Thank you, please let me know if you have any questions.

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