Violation Of Norms In Macy's

Great Essays
Norm Violation
Introduction
Values are what separate us from one another. Values are standards people define, it can be good or it can be bad. Along with values norms go hand in hand. Norms are the expectation of behavior that is considered “right”. With norms comes sanctions, “Either expressions of approval given to people for upholding norms or expression of disapproval for violating them (Henslin 49).” There can be positive sanction which is a positive reaction to following a norm while there is negative sanction which follows after one breaks a norm. There are different levels of norms in peoples live those that are Folkways where the norms are not strictly enforced, or mores which are norms that are strictly enforced due to their core
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Another norm, we follow with stores is a stores policy on returns. They have their own policies as to whether or not you need a receipt or how many days are allowed before a return can no longer be made. Many stores need receipts or proof of purchase in order to continue with a return and many follow their rules it has become a norm to want to return something and automatically looking for the receipt. A few weeks ago I went to Macy’s looking for shoes where I witnessed a norm being broke. A woman in her 40’s was trying to return a pair of shoes she did not have the receipt she was claiming she ordered shoes online and got different shoes. The employee tried their best to look into it. When the employee opened the box the shoes were not the same for the box the shoes were old and broken. When confronted a scene was made. I saw from the beginning because I was at the cashier paying next to her. She said it was outrageous to be accused of trying to return old shoes and get her money back. I looked around to see the sanctions of people and people were stopping their shopping and watching. Many customers had their jaws to the floor and were in awe. Managers had to come and calm down the fuss they told her she could not return the shoes because they are unwearable and not even sold by Macy’s. Once the woman left without succeeding in her scheme the employee ringing up my purchase told me the woman was crazy for trying to pull what she did and was happy the …show more content…
When a parent takes a child to the park it is a norm to either play with the child or to keep a close eye on them. A few days ago I went to the Grey Stone park for a jog. When I was jogging I saw a young toddler around the age of 4 or 5 alone with no one in sight. I took a break to drink water and watch to see if his parents would come so I knew he was okay and I can leave. While I was looking around I noticed others watching him as well, but not going up to him. I began to hear parents talking whether or not that was their kid, everyone said no. This went on for about 20 minutes from when I first saw the child to where it caught everyone’s attention. I was sitting on the bench looking around where I saw across the street someone come out of a house I didn’t think much of it till it was the same lady who came to pick up the toddler. Once everyone realized that was her child a woman went up to her telling her it isn’t right to leave a child alone for that long that something bad could happen. The mother got very defensive and said not to question her parenting skills. The woman who confronted the mother, husband joined in saying that the mother is lucky that they are not going to call in the abandonment. Things ended up calming down after the mother and the child left. Everybody at the park couldn’t help but still talk about it gossiping with one another, saying they couldn’t believe it that they had just stayed to watch to make sure the child was okay.

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