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United Parcel Service's IT Infrastructure Paper

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United Parcel Service’s IT Infrastructure
Doue’ O. Carter
Northcentral University

Abstract
This writing explores the Information Technology infrastructure of United Parcel Service. Due to the massive amount of technology used within this company, this study will provide a high-level overview of existing systems, emerging technologies, and risk observations in an effort to support UPS’ competitive strategy.

CORE APPLICATION AND INTENT
UPS targets the personal use and business-minded customer with its online tools. Through the use of UPS Online Tools, it is easier to streamline package handling and tracking, delivery confirmations with signatures, and services directly with the company’s intranet and Internet websites. Overall business efficiency is increased through the ease of use and prioritized shipping. An increase in e-commerce has led to an increase in home deliveries. Increased home deliveries …show more content…
Currently, cloud computing is used for onboard GPS tracking, artificial intelligence, and the ability to resolve immediate issues in real-time. In its purest form, cloud computing is used to help minimize costs while scaling proportionately and effectively. According to FOXBusiness.com CIO Juan Perez asserted that UPS continues to build upon the current technology in order to stay relevant and competitive in the future. …show more content…
The database is spread across two locations in an effort to centralize two uniquely different needs. The data centers are Windward Data Center in Atlanta, Georgia and Ramap Ridge in Mahwah, New Jersey. One center is used for all of the company’s computing needs and the other center for shipping, respectively. The database manages the company’s daily functions up to 30,000 terabytes of

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