Also, the United Healthcare Children’s Foundation which is also a nonprofit organization which provides assistance to families to pay for additional medical treatments that are not covered by their primary insurance plan. Their involvement is evident based on the contributions of financial and human resources in their communities.
Patient Satisfaction
Patient satisfaction is important to the United Health Care Group. They are able to measure patient satisfaction through an online tool found on their website. The questions that are involved in the patient satisfaction survey are taken from those of Medicaid and Medicare (CMS). What this does is allow “patients to rate their experience after a visit of their health care providers” (United Health Care, n.d). These results, are then shared with the public, which provides an excellent vehicle for continuous quality improvement.