1. Discuss the definition, terms and history of diversity.
2. Categorize the different groups of diversity.
3. Explain the meaning of stereotypes and biases.
4. Recognize strategies for removing barriers.
5. Identify ways to encourage diversity in the workplace.
6. Assess the Impact of Diversity in the Workplace.
7. Identify steps to discourage and prevent Discrimination in the Workplace
8. Recognize Workplace Rights
.
Understanding Diversity
What is Diversity? • Diversity is the inclusion of a wide variety of people of different races or cultures in a group or organization.
• But is there more to Diversity?
Diverse Groups
Most diverse groups fit into one of the following categories:
• Race
• Religion
• Age
• Gender …show more content…
• Being able to identify these beliefs and behaviors is the first step in
____________________________________________.
.
Breaking Down the Barriers
Changing Your Personal Approach
• Collect information.
• Divide out the facts from your opinions.
• Make judgment based ____________________________.
• Periodically refine your judgment __________________________.
• Try to continue expanding your opinion of the person's potential.
Encouraging Workplace Changes
• Learn about the ______________________________ of others.
• Identify ways to _________________________ uniqueness among your colleagues.
• Watch for changes in relationships.
• Implement discussions or workshops aimed at understanding and eliminating discrimination.
Being Proactive
Organizations who address diversity
proactively will have the
most success implementing
and enhancing diversity programs.
Encouraging Diversity in the Workplace
• Behave ________________________.
• Support top-down, leadership-driven initiatives, clearly communicated throughout the organization.
• Promote ownership of issues throughout the organization.
• Think and behave …show more content…
• Frustration occurs when two people have different views.
• People feel _______________________________________.
• Favoritism is sometimes shown toward a particular group.
• Interaction is difficult with customers who are different.
Managing Diversity in the Workplace
• Be flexible.
• Understand that cultural differences exist.
• Acknowledge your ______________________ & assumptions.
• Develop consciousness and acceptance of your own cultural background and style.
• Learn about other cultures.
• Treat people _______________________________________.
• Be open to constructive communication about differences.
Maintaining Diversity in the Workplace
• Communication is key:
• Be clear and concise
• Avoid slang.
• Consider conflicts may be due to cultural differences.
• Be aware that _________________ language differs for different groups.
• Learn to accept diversity within the organization.
Ways to Discourage Discrimination
• Always work within the framework of federal and state laws.
• If you hear or observe something questionable or
2. Categorize the different groups of diversity.
3. Explain the meaning of stereotypes and biases.
4. Recognize strategies for removing barriers.
5. Identify ways to encourage diversity in the workplace.
6. Assess the Impact of Diversity in the Workplace.
7. Identify steps to discourage and prevent Discrimination in the Workplace
8. Recognize Workplace Rights
.
Understanding Diversity
What is Diversity? • Diversity is the inclusion of a wide variety of people of different races or cultures in a group or organization.
• But is there more to Diversity?
Diverse Groups
Most diverse groups fit into one of the following categories:
• Race
• Religion
• Age
• Gender …show more content…
• Being able to identify these beliefs and behaviors is the first step in
____________________________________________.
.
Breaking Down the Barriers
Changing Your Personal Approach
• Collect information.
• Divide out the facts from your opinions.
• Make judgment based ____________________________.
• Periodically refine your judgment __________________________.
• Try to continue expanding your opinion of the person's potential.
Encouraging Workplace Changes
• Learn about the ______________________________ of others.
• Identify ways to _________________________ uniqueness among your colleagues.
• Watch for changes in relationships.
• Implement discussions or workshops aimed at understanding and eliminating discrimination.
Being Proactive
Organizations who address diversity
proactively will have the
most success implementing
and enhancing diversity programs.
Encouraging Diversity in the Workplace
• Behave ________________________.
• Support top-down, leadership-driven initiatives, clearly communicated throughout the organization.
• Promote ownership of issues throughout the organization.
• Think and behave …show more content…
• Frustration occurs when two people have different views.
• People feel _______________________________________.
• Favoritism is sometimes shown toward a particular group.
• Interaction is difficult with customers who are different.
Managing Diversity in the Workplace
• Be flexible.
• Understand that cultural differences exist.
• Acknowledge your ______________________ & assumptions.
• Develop consciousness and acceptance of your own cultural background and style.
• Learn about other cultures.
• Treat people _______________________________________.
• Be open to constructive communication about differences.
Maintaining Diversity in the Workplace
• Communication is key:
• Be clear and concise
• Avoid slang.
• Consider conflicts may be due to cultural differences.
• Be aware that _________________ language differs for different groups.
• Learn to accept diversity within the organization.
Ways to Discourage Discrimination
• Always work within the framework of federal and state laws.
• If you hear or observe something questionable or