4. Jolles mentions eight different personality types that may attend a training session. Name two personalities he mentions and explain how you, as a trainer, would deal with each in your workshop.
1) The Loner Trainee
2) The Quite Trainee
I would handle both in a similar manner. I would make sure I focused on those two trainees when doing my icebreaker and hands on activities.
5. Based on the suggestions of Jolles, name two ways to determine …show more content…
I think they would go and mingle with the trainees and be friendly. If I was a trainee and my facilitator walked in and immediately started teaching, I would be less interested. I would pay more attention if they would have been talking to the group before getting to know us.
7. Briefly explain the purpose of using the “UPPOPPR model” when developing a training session.
UPPOPPR stands for Utility, Product/Goal, Process, Objective, Process Justification, Proof of Ability, and Review. When developing a training session you should try to hit all of these points because that is where all of the important information is. Without touching on each part you are going to leave an important piece of information out. It is here to help you cover all of your material.
8. Using the UPPOPPR model, how does Jolles correlate the concept of “utility” with his “ W.I.F.M.” strategy?
Utility and W.I.F.M. go hand in hand because Utility is showing the trainee why it is necessary that they are there. Many times they do not want to be there and that is where the “What is in it for me?” comes along. You have to give them the objectives immediately so they do not feel like they are wasting their