Michiko Bird & Melissa Pollock
MAN 4741-02874
Describe how the turnaround team may have used Gerard and Teurf’s transformation skills to overcome the frustration of employees?
The goal of the turnaround team was to modify unethical behavior. Gerard and Teurf’s transformation skills could be used to overcome the frustration of employees by creating an atmosphere of trust. Breen did a good job of this by completely replacing all the board members who served during Kozlowski’s fraud. Identifying assumptions regarding low company moral shows a commitment to change within the company. The turnaround team may have used listening to enable learning, through the implementation of six-sigma training. They could also allow …show more content…
This allows the conversation to match up with the change that is being discussed. Next, Tyco uses the importance of linguistic coherence because they know with over 260,000 employees worldwide, speaking 26 different languages, they must make sure employees understand the intended message and have access to materials translated in the appropriate …show more content…
Gerard and Teurf’s transformation skills could be used to overcome the frustration of employees by creating an atmosphere of trust. Breen did a good job of this by completely replacing all the board members who served during Kozlowski’s fraud. Identifying assumptions regarding low company moral shows a commitment to change within the company. The turnaround team may have used listening to enable learning, through the implementation of six-sigma training. They could also allow employees to voice their concerns in an open forum where they could receive feedback from the