Reflecting on the problems I experienced with patient handover, I understand that nurses need to make changes to the traditional method of handover, to better facilitate the recipient’s understanding and thereby, making handover safer and more effective.
Change management has been defined as ‘’ the process of continually renewing an organization’s structure, and capabilities to serve the ever-changing needs of external and internal customers ‘’ (Moran and Brightman, 2001. p. 111).
The Transtheoretical Model of Change (Prochaska and diClimente, 1988) shows that, for the majority of individuals, behaviour change occurs steadily over time, with the person proceeding from being dispassionate, oblivious, or reluctant to make a change (precontemplation),
Change management has been defined as ‘’ the process of continually renewing an organization’s structure, and capabilities to serve the ever-changing needs of external and internal customers ‘’ (Moran and Brightman, 2001. p. 111).
The Transtheoretical Model of Change (Prochaska and diClimente, 1988) shows that, for the majority of individuals, behaviour change occurs steadily over time, with the person proceeding from being dispassionate, oblivious, or reluctant to make a change (precontemplation),