6. Does the company adhere to their customer service policy? Yes, Safeway establish and maintain trust to their customers by bring in an excellent adhere in to their customer service policy.
C. Competition:
1. Rate their closest competitor’s customer service and social media sties. Food retailing is intensely competitive, the competition experienced by varieties of markets. One of the biggest factor of business competitors are location, quality, service, price, and consumer loyalty to other brand and stores. One of Safeway competitions are Trader Joe’s because the quality is better, but the prices are not cheaper.
D. Your recommendations to improve their customer