Total Fm Case Study

Great Essays
Introduction
The story of Total fm, which has opened in 2012, is a tale of continual innovation, remarkable expansion, and a single-minded dedication to the highest of standards.
Total fm has determined the plans to enter the facility management business on a grand scale when it has operated its first Real Estate in 2009. Over the course of this decade, it has expanded into six Real Estate properties with a unique experience would pave the way for the creation of a new kind of facility management, one focused solely on the family of owners, guests, and visitors.
Vision
Building a company based on established international facility management standards. Creating customer driven communities, committed to providing high quality of service in a
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• Prepare Expert teams in all aspects of facility management, and provide them as synergy teams upon need.
• On assuming responsibility for a property; on behalf of the Clients, liaising with community member and developers. Managing, monitoring & controlling all project costs, profit and service centers.
• To seek new business opportunities in the Facilities Management market striving to increase and widen the company market share.
PEST
• Political Legal Forces
• Unstable Security Condition
• Provision of New Laws.
• Economic Forces
• Clients will pay less, and demand more.
• It would jeopardize the service level.
• Socio Cultural Forces
• Benefit and enhancement of the family concept.
• Benefit of the Clients need for security measures.
• Technological Forces
• Benefit and enhancement of the infrastructure network.
• Easy communication between remote properties. SWOT

Strengths;
• * Able to take advantage of the Real Estate Reputation, and leveraging on the Brand Name.
• * Well trained, and experienced team members.
• * Easy access to the Real Estate infrastructure and resources when needed, and requested.
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• * Unstable demand, and new developers may seek their own FM.
• * TFM will minimize the effect by performing accurate cost estimates, and enhancing its own FM trend.
Strategic Recommendations
1. Total fm will build a synergy team that will be a moving task force among it’s operated properties, and seasonality of demand. This will capitalize on the current experience manpower, and diminish staff turnover.
2. Total fm will also outsource service provider for seasonality properties at a firm fixed price contract that will make use of their man power for a specific period of time and specified man-hour.

3. Total fm will enhance its facility management along with the sense of the hospitality environment by offering only experiences of exceptional quality as a very distinctive competitive advantage.
Human Resource is the most valuable asset. Amer Group takes utmost care to keep its Human Resources satisfied and motivated. Our performance and resulting productivity is an indicator of the satisfaction level of its employees. For the betterment of the Human Resources, Amer Group HR will lay down a vision, mission, objectives and strategies.

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