This quote is by reporter Asha Tomlinson, who is the main investigator in the video and is presenting the information to us. The statement that she was making is directed towards Alfred Ojo who is a counselor with a fake Masters degree in Psychology. She is trying to get the point across which is that by being a fake counselor he is breaking his client’s trust and is not providing a quality of service which is expected from his clients who are unaware of this situation. This quote emphasizes the significance of how the diploma mill fraud is an issue in Canada since it does not have a great deal of awareness behind it. Meaning that we might not be aware that the professionals in our lives who provide a service to us are nothing but liars with
