Background:
Providian Trust is a major trust company that provides financial and fiduciary services that includes mortgage, consumer, and corporate loan services. Providian Trusts competitors have gained market share against the organization through the implementation of new Information Systems, such as, Access Plus that allowed for improved quality of trust services with greater customer service and client satisfaction ratings.
Purpose:
To convert Providian Trusts current information system with a new software package from Access Plus that will provide highly efficient trust and custody management. The new information system will save a projected $9.2 million dollars annually for the organization through reengineered business processes
Providian Trust is a major trust company that provides financial and fiduciary services that includes mortgage, consumer, and corporate loan services. Providian Trusts competitors have gained market share against the organization through the implementation of new Information Systems, such as, Access Plus that allowed for improved quality of trust services with greater customer service and client satisfaction ratings.
Purpose:
To convert Providian Trusts current information system with a new software package from Access Plus that will provide highly efficient trust and custody management. The new information system will save a projected $9.2 million dollars annually for the organization through reengineered business processes