Siemens Builds A Strategy-Oriented Human Resource Management Case Study

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Siemens Builds a Strategy-Oriented HR System

1. Based on the information in this case, provide examples for Siemens of at least four strategically required organizational outcomes, and four required workforce competencies and behaviors.
One organizational outcome for Siemens is producing high-tech products and services ensuring that the products/services are the best they can be. A second organizational outcome is selling these high-tech products and services on a global scale. Globalization is becoming bigger and bigger and they need to make sure they keep a competitive advantage. Third, staffing and employee selection and compensation will be vital. Siemens needs to retain human talent, which is necessary to produce these products and services. Lastly, customer service excellence is a strategically required organizational outcome in that if the customers aren’t happy, they will not return and they will tell their friends about their poor customer service experience, which is not good. Quality customer service is extremely vital to success.
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Identify at least four strategically relevant HR policies and activities that Siemens has instituted in order to help human resource management contribute to achieving Siemens’ strategic goals.
One strategically relevant HR policy that Siemens has implemented to help achieve their goals is extensive training programs and global teamwork programs. Another HR policy is continuous education for all employees. They use an education system that is combined classroom and hands-on training around the world because of how globalized the company has grown to be. This leads to a third HR policy that is mutual respect towards all diversity because this diversity, which includes various nationalities, cultures, languages, and outlooks, is one of their greatest assets and needs to remain their advantage. Lastly, using team exercises to challenge employees and help them work together among the diversity, which will create more

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