Sexual harassment may create a devastating impact on individuals and can lead to a personal loss of morale and efficiency. Nevertheless, there is no easy description to define sexual harassment because different people have different perception. Besides, sexual harassment has been named “‘term of art’ that holds different meaning for different people” (U.S Merit System Protection Board, 1988, p.2). In this generation, sexual harassment has been defined as any unwanted or unwelcome conduct of a sexual nature, which makes a person feel offended and humiliated. Generally speaking, sexual harassment is a type of sex discrimination. However, lack of knowledge and awareness about the identification, prevention and responsibility for sexual harassment
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Several researchers suggested that hospitality industry is difference with other service industries (Poulston, 2007), and Poulston (2008b) also mentioned that hotel industries are more likely to have such sexual harassment behaviors. To proof this statement, International Labour Organization (ILO) also stated that hotel is one of the most at risk of sexual harassment occurrence happened within European Union. Furthermore when talk about sexual harassment in hospitality industry, there is always a close relationship between hotel staff and hotel guest. Then, what factors in hospitality industry may contribute to sexual harassment? Firstly, duration of work is one of the factors that lead to sexual harassment. This is because staff turnover all the time occur in hotel industry (Poulston, 2008a; Watts, 2007; Wijesinghe, 2007). Hotel needed too many part timers or hiring new staffs especially peak season. According to European Commission Study (1998), the chances of sexual harassment is higher for the short time workers who didn’t get trained well and may not know how to solve this …show more content…
According to Namie (2003), long period of sexual harassed by the harasser will affect the welfare of the victim and also lost their working performance, even dissatisfied with their job. To better understand the impact of sexual harassment in hotel industry, each impact will be explained more clearly in this part. Improbably, some of the employees think that sexual behaviors are positive (Zhang, 2006). Indeed, there are some sexual approaches that are welcome and there are different with sexual harassment which is unwelcome. Some of the staff will just ignore such behavior, and they might manage to escape from it. Moreover, minority of the victims would not dare to reveal this problem because it might spoil their image and loss their job opportunities. Resulting impacts can be divided into few sectors: on the victim; hotel performance and hotel
Several researchers suggested that hospitality industry is difference with other service industries (Poulston, 2007), and Poulston (2008b) also mentioned that hotel industries are more likely to have such sexual harassment behaviors. To proof this statement, International Labour Organization (ILO) also stated that hotel is one of the most at risk of sexual harassment occurrence happened within European Union. Furthermore when talk about sexual harassment in hospitality industry, there is always a close relationship between hotel staff and hotel guest. Then, what factors in hospitality industry may contribute to sexual harassment? Firstly, duration of work is one of the factors that lead to sexual harassment. This is because staff turnover all the time occur in hotel industry (Poulston, 2008a; Watts, 2007; Wijesinghe, 2007). Hotel needed too many part timers or hiring new staffs especially peak season. According to European Commission Study (1998), the chances of sexual harassment is higher for the short time workers who didn’t get trained well and may not know how to solve this …show more content…
According to Namie (2003), long period of sexual harassed by the harasser will affect the welfare of the victim and also lost their working performance, even dissatisfied with their job. To better understand the impact of sexual harassment in hotel industry, each impact will be explained more clearly in this part. Improbably, some of the employees think that sexual behaviors are positive (Zhang, 2006). Indeed, there are some sexual approaches that are welcome and there are different with sexual harassment which is unwelcome. Some of the staff will just ignore such behavior, and they might manage to escape from it. Moreover, minority of the victims would not dare to reveal this problem because it might spoil their image and loss their job opportunities. Resulting impacts can be divided into few sectors: on the victim; hotel performance and hotel