Good human resources strategies in this current trend are hard to achieve and difficult to sustain. In modern technology environment, many organizations include Secret Recipe Cakes & Cafe has been built the human resources strategy for sustainable competitive advantage. The objective of human resources strategy is to manage labour and design jobs that enable people are effectively and efficiently utilized. As focus on a human resources strategy, we want to ensure that people are efficiently utilized within the constraints of other operations management decisions and have a reasonable quality of work life in an atmosphere of mutual commitment and trust.
The quality of work life means …show more content…
Even though many organizations implemented job enlargement and job enrichment programs and experienced mixed results, neither approach provided an effective framework for managers to design motivating jobs. But the job characteristics model (JCM) does. It identifies five core job characteristics, their interrelationships and their impact on employee productivity, motivation, and satisfaction. The five desirable characteristics of job design are skill variety, job identity, job significance, autonomy and …show more content…
Production of cakes is the main backbone of Secret Recipe Cakes & Cafe for earning profit.
Autonomy is the degree to which a job provides substantial freedom, independence and discretion to the individual in scheduling the work and determining the procedures to be used in carrying it out. Shop owner of Secret Recipe Cakes & Cafe gives autonomy to his bakery chefs on scheduling production of cakes and managing the amount assistants for increase the productivity.
Feedback is the degree to which doing work activities required by a job result in individual obtaining direct and clear information about the effectiveness of worker performance. Secret Recipe Cakes & Cafe workers will give direct feedback when they faced any technical problems or communication problems between colleagues. Operation manager can open a discussion every month to settle up and give suggestion for improving productivity. The JCM model suggests that employees are likely to be motivated when they learn that they personally performed well on tasks that they care about.
4. Self-Directed