Sainsbury's Executive Summary

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Sainsbury’s incentives are in making lives easier by delivering fair prices and quality services; location being key focus, leading to growth in both convenience and discount stores; enticing more consumers every day. J Sainsbury’s plc (2015) Strategic Report is divided in two sections; the non-financial KPIs are: Product Quality, Like-for-Like Transactions, Price perception, Sales growth, Service growth by Area/Channel, Availability and Customer Service that focuses on social responsibility as Fredrick (1960) and Friedman (1970) agrees in taking opportunities to fulfil the needs of stakeholders be it efficiency, that too ensuring the management follows governance, codes and compliance to minimise risks which enhances the socio-economic welfare …show more content…
This indicates a higher risk than the previous year, such a small increase in operation profit leads to greater amount of returns to shareholders; the interest cover ratio measures the quantity of available operating profit to cover interest payable showing a decrease from 8.2% to 7.4% involving greater risk for lenders where interest payments might not be met caused by increased borrowings but mainly declines in profitability. This translates the stiff competition characterised by huge marketing budgets and cut-throat price competition limiting profitability levels available. Fig.1 and Moore (2001) explains age and size of organisations have positive correlations also, raising consumer expectations but additionally opening potential criticisms where organisations may not be able to manage. It is believed consumers are being skeptical about companies who engage in socially responsible behaviour as companies may engage in such behaviours for purely business rather than philanthropic concerns, hence could be seen CSR as subdivisions of …show more content…
However, Sainsbury’s marketing initiatives shows capability to recover financially by proving success with their non-financial KPIs working along with CSR that contributes to the management and sustainability of their financial KPIs. The commitment to remain affordable remains in restoring faith in pricing strategies, such as brand matching guarantees, giving consumers the confidence that their pricing is fair if nor fairer than their competitors to capture those keen on making good savings. Its marketing strategy is therefore more focused on growing its market share but also with focus on ensuring that the customers, colleges and shareholders support gained are retained. Overall, with these KPIs present Sainsbury’s fulfils the needs of stakeholders at an economic, political and social level accounting to being a sustainable business by seeing growth for the future in the long-term and this is what all stakeholders, variably shareholders and investors wants. Whilst CSR focuses on moving a business away from economic concerns and raises issues of environmental and social concerns it verifies Sainsbury’s had positive combined benefits highlighting increased environmental and social legislation and increasing consumer sanctions for unethical behaviour such as using

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