Guild Mortgage Company (“Guild”) is in receipt of your correspondence dated September 20, 2016 from the Consumer Financial Protection Bureau (“CFPB”). Guild appreciates the opportunity to review and respond to your concerns.
In your correspondence you express your disappointment with the decision to deny your loan application even though you provided the requested documentation. You also indicate you were discriminated against and given no valid reason for your loan denial. Guild understands the loan process can be somewhat stressful and confusing at times; thus, we empathize with your situation. In accordance with the review of your loan, we are entitled to use factors such as income, expenses, debts, and credit history to evaluate
In your correspondence you express your disappointment with the decision to deny your loan application even though you provided the requested documentation. You also indicate you were discriminated against and given no valid reason for your loan denial. Guild understands the loan process can be somewhat stressful and confusing at times; thus, we empathize with your situation. In accordance with the review of your loan, we are entitled to use factors such as income, expenses, debts, and credit history to evaluate