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Individuals with direct contact in assisting the clients to find employment were included in the study. The results indicated that low to moderate levels of burnout were found in all service providers within the three agencies (Gomez & Michaelis, 1995). Within all the agencies the size of caseloads did not have a significant effect on the level of burnout among the participants. As it relates to benchmarks, the effect on burnout was not determined as a factor, because VR counselors are the only professionals who have to meet yearly benchmarks. However, results indicated that providers who spent more time with consumers and not completing paperwork had a greater sense of personal accomplishment (Gomez & Michaelis,