Horizontally Oriented Intervention: Creating the Safer Radiology Culture The Department of Radiology, Cincinnati Children’s Hospital, launched their patient safety program in 2006. The Cincinnati children’s radiology department assessment showed they had one serious event happening about every 200 days. The department of radiology found to improve patient safety, three significant cultural changes needed to happen: identification, accountability, and open communication. (Donnelly, Dickerson, Goodfriend, & Muething, 2010)
In radiology, many factors can play into the potential for a patient safety issue. One way to help improve patient safety is the implementation of a horizontally oriented intervention. Horizontally oriented intervention …show more content…
During the training session employees will learn safety terminology, safety failures, baseline safety performance and institutional approach to patient safety. Employees will be expected to have a safety behavior focused on commitment, communication, and detail. Employees will learn to practice patient safety techniques that include patient handoff, repeat, and read back patient orders, question clarification, stop, think, act, and review. (Dickerson, Koch, Adams, Goodfriend, & Donnelly. …show more content…
Employees need to have one quality to be eligible to volunteer, and that is a passion for patient safety. (Sze 2008) Anyone in the hospital can volunteer to be a safety coach. Employees volunteering to be safety coaches are expected to be in good standing with the hospital. They need to exhibit critical thinking skills, respected by their peers, and a hospital role model. (Donnelly et al. 2010)
Safety coaches have to attend a one-hour training session before they become active coaches. During the one-hour training, they review error prevention techniques, learn how to give five-to-one feedback, and how to fill out the behavior observation tool. After they become active coaches, they need to set the example by practicing error prevention techniques. The safety coach’s primary goal is to observe, teach, and encourage using error prevention methods. (Donnelly et al.
In radiology, many factors can play into the potential for a patient safety issue. One way to help improve patient safety is the implementation of a horizontally oriented intervention. Horizontally oriented intervention …show more content…
During the training session employees will learn safety terminology, safety failures, baseline safety performance and institutional approach to patient safety. Employees will be expected to have a safety behavior focused on commitment, communication, and detail. Employees will learn to practice patient safety techniques that include patient handoff, repeat, and read back patient orders, question clarification, stop, think, act, and review. (Dickerson, Koch, Adams, Goodfriend, & Donnelly. …show more content…
Employees need to have one quality to be eligible to volunteer, and that is a passion for patient safety. (Sze 2008) Anyone in the hospital can volunteer to be a safety coach. Employees volunteering to be safety coaches are expected to be in good standing with the hospital. They need to exhibit critical thinking skills, respected by their peers, and a hospital role model. (Donnelly et al. 2010)
Safety coaches have to attend a one-hour training session before they become active coaches. During the one-hour training, they review error prevention techniques, learn how to give five-to-one feedback, and how to fill out the behavior observation tool. After they become active coaches, they need to set the example by practicing error prevention techniques. The safety coach’s primary goal is to observe, teach, and encourage using error prevention methods. (Donnelly et al.