Quality Management In The Construction Industry

Improved Essays
Quality is regarded as one of the most critical factors needed to ensure the success of construction projects. Quality of construction projects, as well as project success, can be regarded as the full filament of expectations (i.e. the satisfaction) of the project participants. Quality management has played a role in the transition from reacting to the outcome of site production activities to become a strategic business function accounting for the raison d’être (reason of being) of construction companies (Harris, McCaffer and Edum-Fotwe, 2013 p.7).
The author does however go on to mention that in order to be competitive and to sustain good business prospects, construction companies need a more strategic orientation for the quality systems they
…show more content…
QUALITY CONTROL
Monitoring specific project result to determine if they comply with relevant quality standards and identifying ways to eliminate cause of unsatisfied performance Contract documents comprise a clear, complete, and accurate description of the facility to be constructed, correctly conveying the intent of the owner regarding the characteristics of the facility needed to serve his or her purposes.
The contract documents define a constructed facility considered acceptable under the applicable regulatory codes and standards of professional practice, in terms of its reliability, the ease with which maintenance and repairs can be performed, the durability of its materials and operating systems, and the life safety provided to its users. The facility is constructed in accordance with those documents.

Inputs Work results, quality management plan, Operational definitions, checklists
Tools Inspection, Control charts, Pareto diagrams, Statistical sampling, flowcharting, Trend analysis
Outputs Quality improvement, Acceptance decisions, rework, Completed checklist Process

Related Documents

  • Decent Essays

    To: Hand Rail Department From: Hank Strong Manufacturing Supervisor Subject: Customer Complaints During our recent evaluation of our production process we notice a decline in sales for the month of August which the results were coming from the installation crew and was reflected on Installation Department Monthly Report. I cannot express the importance that we improve on our quality and cut costs as well as meeting all demands on our handrail manufacturing procedures to ensure we that we meet all goals of customer satisfaction from a team point of view. Remember the overall mission of this company falls in each every one of us as employees and in order for us sustain a successful operation, we must continue to implement (TQM) Total Quality Management in our daily process to avoid situations that might hinder our company reputation in the future. Respectfully, Accent Oak Furniture Company Spindle Department August 1, 2015…

    • 440 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    Philpot Lane Essay

    • 492 Words
    • 2 Pages

    1.0 Introduction The purpose of this report is to provide a basis for discussion in the consideration of the appropriate contract choice which will then help to determine the chosen procurement route for the proposed construction works at Philpot Lane. This report provides an introduction to the project, and then considers what is meant by contract and procurement. Following this, in section 5.0 we seek to identify and consider our key requirements for the project and how these can achieved when choosing the appropriate form of contract.…

    • 492 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    The interventions of the implementation process are outlined (Appendices C & D). In addition, the three phases of the project have been incorporated into a timeline. During the execution of the quality improvement project, the project manager must serve as the leader, who is actively engaged throughout. It is important that the project manager works hard to keep the team focused and on task during the implementation of the action plan. The proposed timeline for this quality improvement project is provided (Appendix…

    • 680 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    When it comes down to inspection from Quality Assurance and the Joint Commission, you…

    • 688 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    I have chosen Home Depot as the business that I will research for this week’s discussion board. It is a large corporation with numerous stores throughout the United States as well as a strong presence in Canada as of 1994 and Mexico as of 2001. The Home Depot is in the services sector. The Home Depot sells, installs, and services products for the home and business. Products such as flooring, plumbing, building materials, and paint are just a few items that Home Depot carries.…

    • 384 Words
    • 2 Pages
    Decent Essays
  • Superior Essays

    Quality Management in the Air Force Quality management is an approach to business that attempts to attain continuous improvement through organizational wide efforts based on facts and data. Another focus of quality management is on processes on meeting the customer’s needs, both internal and external. Although quality management has been found in the private sector as an effort to remain competitive and profitable, over the last 30 years the federal government has been attempting to implement quality management into their organizations to handle with budget restrictions and better serve the public. More specifically, in the case of this paper, the U.S. Air Force has embedded quality management into its units.…

    • 1728 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    One of the regulations is quality reporting. The goal for quality reporting is to avoid mistakes that are associated with penalties. Therefore, quality reporting will increase the quality of care and also cut cost by not creating errors in reporting that result in penalties. Lake Superior Quality Innovation Network is designed to improve quality of care and cut cost. They focus on certain errors for an extended period of time.…

    • 878 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    For HCI to successfully continue its residential construction business, management needs to reduce the amount of rework being done on the jobs. The amount of rework is affecting forecasting and all components of the supply chain. Implementing quality assurance checkpoints throughout the processes will add efficiencies, thus requiring less inventory costs for materials and human capital. Because the typical HCI employee is accustomed to the less stringent commercial side of construction, they tend to overlook minor imperfections on residential jobs that are considered immaterial problems for commercial jobs.…

    • 1198 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Several techniques have been developed to help businesses and manufacturers to attain and maintain the required quality. The Six Sigma, ISO9000, and Baldrige approach are some of the available quality management techniques. This…

    • 1231 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Pros Of Construidity

    • 631 Words
    • 3 Pages

    Most important type of validity is the Construct Validity. Any research is impossible without employing constructs (Shadish et.al, 2002). In every research, we aim to understand or imagine constructs and measure their indicators to make inferences as well as judgements. Locke (2012) explains that construct validity is nothing but validating such constructs depending on their correlations with other variables that are indicators or theoretically related to the constructs in question. In order to determine if the quality of the products of an organization is good or bad through quality assessment ratings, one needs to understand the meaning of quality, the characteristics of quality and criteria for quality.…

    • 631 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Jos A Bank Case Study

    • 2526 Words
    • 11 Pages

    Discuss the significant aspects of quality control as they relate to this process. The Jos A Banks factory seemed to be split the foremen were chiefly responsible for checking quality and plant manager were responsible for product. Jos A banks had rigid standards; workers didn’t get paid for re-work. Bolt fabric was inspected and marked when received and any flaws were trimmed out during cutting. There were numerous inspection areas throughout the process from beginning to end and all products were given a final inspection once production was completed.…

    • 2526 Words
    • 11 Pages
    Improved Essays
  • Improved Essays

    Once Lauren starts assembling a quality improvement team, Lauren should choose team members who work between systems and across multiple disciplines within the rehabilitation practice. Lauren should choose a team champion, clinical leader, technical expert, day to day task leader, and a project sponsor for project contributing team members for her QI initiative. Lauren needs to start her quality improvement project by assigning a team champion. The team champion should be an individual who is committed to continuously improving the health care organizations processes, systems and guidelines. The team champion should show an interest for ongoing improvement initiatives and ongoing effective quality improvement processes.…

    • 1079 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    1.1 Introduction Quantity Surveyor (QS) has been considered as a dynamic profession and the skills sector that has undergone many changes during the evolution over the past decades. Generally, QS is a professional in the construction industry, which their main concerned is about the construction cost of a project. One of the profession’s strong professional bodies, the Royal Institution of Chartered Surveyors (RICS) highlighted that the skills in “measurement” and “valuation” as the most important competencies possessed by QS (RICS, 1971). Although, QS was initially considered as the profession that their main responsibility is to quantify construction works in projects, QSs today undertake a broad range of a new working scope apart from traditional roles in the construction industry.…

    • 856 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    From the earliest times, there has been an interest to know what the future might bring. Anticipating the future is considered as a useful way to align and improve current strategies and this interest has been reflected in future studies, strategic planning, scenario thinking and planning, foresight, and futurology. There are many examples for previous foresight research at the industry level. Harty et al. (2007) provided a good review of thirteen future studies focusing on the construction industry and investigated the methodologies adopted.…

    • 724 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    My career aspirations and enthusiasm toward Construction and Project Management have been highly influenced by my undergraduate study majoring in Civil Engineering. The undergraduate curriculum in Civil Engineering at NIT-Surat introduced me to a wide spectrum of subjects. But it was the field of Construction planning & Project Management which captured my interest and since then, I have started taking interest in this field. Later on I came to realize that to become an efficient & capable project manager in the Construction Industry, I should undertake training in individual areas construction world lacking in their academic background and maintain a equilibrium between all the necessary knowledge and technical skills which led me to pursue Masters in Civil Engineering in the area of Construction and Project Management at the University of British Columbia, Vancouver which is the center of excellence to study Construction and Project Management in the globe. During my study of Bachelor of Technology in Civil Engineering at the Sardar Patel National Institute of Technology, an Institute of National Importance declared by the Government of India in the field of Engineering and Technology, I understood that the roots of twentieth century project management are generally accepted as lying in…

    • 701 Words
    • 3 Pages
    Improved Essays