Living in Florida most people know about Publix Supermarkets, and the amazing quality of customer service they strive to give every day. George W. Jenkins was the founder of Publix and September 6, 1930 he opened a Publix Food Store in Winter Haven, Florida. By 1935 he had two Publix Food Stores, but decided to close both of them to open his dream store Publix Supermarket on November 8, 1940. When Publix first opened they had innovations such as air conditioning, fluorescent lighting, electric eye doors and terrazzo floors. People would call it a “food palace” and it forever changed the grocery store industry. In 1945 George Jenkins acquired a warehouse and all 19 All American stores from the Lakeland Grocery Company. He began to replace all
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With that statement there is a lot that goes into making sure this is followed every day with every employee. There are five main values that Publix focuses on to be vital to their success. The top value Publix strives for is to be a responsible citizen in the community. Since the beginning Publix has done so many things to be a part of the community and to get others involved. Every year Publix gives and asks for donations to the Special Olympics, Children’s Miracle Network, United Way and March of Dimes. Mr. Jenkins did not want to just create a successful grocery store, but to continue to try and make the world a better place. A value that most customers know very well is that they passionately focus on customer values and needs. Publix is known for having unbeatable premier customer service and every associate is taught that on day one. Since the very beginning Publix takes pride in being intolerant of waste. They can maximize their profits by understanding their customers needs and ordering only the necessary amount of products. Being dedicated to the dignity, value and employment security of their associates is something they always strive for. Publix is known for always taking care of their employees and creating a great work environment for everyone. Something that Publix takes very seriously is their stocks, which you can only purchase if you are an employee at one of their stores. …show more content…
Recently, Publix has expanded across the United States, having 1,169 store locations in seven different states. However, they planned on expanding farther west, but this year decided to change the goals for Publix. The CEO Todd Jones decided they want to stop expanding and focus more on the Publix stores in Florida. He wanted to go back to their roots and to continue the huge success they have seen in Florida. A main reason why Publix does not want to let itself get too big is because once they become even larger they could be forced to make their stocks open to the public. This is something Publix never wants to have to do, one of the perks of working there is to get access to the stocks and making them public could hurt their internal
With that statement there is a lot that goes into making sure this is followed every day with every employee. There are five main values that Publix focuses on to be vital to their success. The top value Publix strives for is to be a responsible citizen in the community. Since the beginning Publix has done so many things to be a part of the community and to get others involved. Every year Publix gives and asks for donations to the Special Olympics, Children’s Miracle Network, United Way and March of Dimes. Mr. Jenkins did not want to just create a successful grocery store, but to continue to try and make the world a better place. A value that most customers know very well is that they passionately focus on customer values and needs. Publix is known for having unbeatable premier customer service and every associate is taught that on day one. Since the very beginning Publix takes pride in being intolerant of waste. They can maximize their profits by understanding their customers needs and ordering only the necessary amount of products. Being dedicated to the dignity, value and employment security of their associates is something they always strive for. Publix is known for always taking care of their employees and creating a great work environment for everyone. Something that Publix takes very seriously is their stocks, which you can only purchase if you are an employee at one of their stores. …show more content…
Recently, Publix has expanded across the United States, having 1,169 store locations in seven different states. However, they planned on expanding farther west, but this year decided to change the goals for Publix. The CEO Todd Jones decided they want to stop expanding and focus more on the Publix stores in Florida. He wanted to go back to their roots and to continue the huge success they have seen in Florida. A main reason why Publix does not want to let itself get too big is because once they become even larger they could be forced to make their stocks open to the public. This is something Publix never wants to have to do, one of the perks of working there is to get access to the stocks and making them public could hurt their internal